Who We Serve

Heating, Cooling, Plumbing & Electrical Services

Norfolk Air Heating, Cooling, Plumbing and Electrical is a one-stop shop for Norfolk, Virginia Beach and Chesapeake homeowners and businesses in need of HVAC, plumbing, and electrical installation and repair. We are available 24/7, every day of the year, to see to your home comfort. Whether you have a plumbing emergency in your bathroom or the AC has died on the hottest day of the year, our experienced mechanics are at your door. Call on us for preventative maintenance on your water heater, installation of an efficient new HVAC unit, or for rewiring your home during renovations.

Why Choose Us

Our quality workmanship is second to none – it’s why we’ve been voted by Virginian Pilot readers the Best of Hampton Roads. Our satisfied customers are the ones who refer the majority of our HVAC and plumbing business. We serve Norfolk, Virginia Beach, Chesapeake, and the surrounding areas of Hampton Roads with professional heating, cooling, plumbing, and electrical services. Your time is valuable and we respect this by being there when we tell you we will. Our professional experience and knowledge of service and installation ensures a job done right.

Norfolk Air Heating Cooling Plumbing & Electrical - Wavy TV Expert on Your Side

Contact Us Today for all your HVAC, Plumbing & Electrical needs

757-963-8365

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Reviews

What a great team of professional, knowledgeable, and enjoyable people to work with! Everyone was SUPER patient with us and our old home. We love the new HVAC design and system, and highly recommend their work. Thank you so much, Josh, Taylor, and everyone at Norfolk Air!
L Glennon
L Glennon
17:15 18 Mar 20
Professional and courteous! Would definitely hire again and always refer friends and family for any needs. Great customer service!!!
Shay Huesman
Shay Huesman
14:27 11 Mar 20
These guys help us out every year. They're an extremely philanthropic company!
Camp Gonnawannagoagin
Camp Gonnawannagoagin
14:05 11 Mar 20
Professional service. Knowledgeable technicians AND administrative staff, which is so refreshing. They even called to offer us more appointment options when they had some openings. I love them!! I highly recommend their Blue Ribbon Protection Plan. It has saved us hundreds of dollars every year
GREGG COOK
GREGG COOK
14:00 11 Mar 20
Had a great experience today with this company. I called before noon and electrician was sent right away. Wes diagnosed the problem promptly and replaced the overheated breakers. He also replaced the ones that weren't up to code and installed an outside outlet for us. In no time we had power (and subsequently heat) back on. Very pricey but efficient and professional.
Iwona Dale
Iwona Dale
12:48 10 Mar 20
Came quickly to repair my heat. Thanks Norfolk Air. Your my HVAC people.
Sandy Beaches
Sandy Beaches
06:02 17 Feb 20
Bryan and Henry replaced my old water heater. Both technicians were friendly, knowledgeable, polite, and worked in a timely manner. I really appreciate it!Since I can't do two reviews, I'm just updating this one. It's still five stars! Marvin and Khiry came out to do some work today and were very knowledgeable and professional. Thank you.
Heather Taylor
Heather Taylor
22:54 07 Feb 20
Called Norfolk Air, told them the heating problem. The technician came out, fixed the issue. Polite and professional. From the first call to the completion was 2 hours. Job well done !
M STEPHENSON
M STEPHENSON
15:43 01 Feb 20
Friendly service to schedule the appointment quickly. The tech was knowledgeable and a good bit of extra time (unbilled) to check to see if I was still under warranty, even though we were both pretty sure that I was not. Everything got fixed as soon as the part came in and is still working fine.
Dave Alessandria
Dave Alessandria
15:10 13 Dec 19
Jake was able to get my heat up and running quickly. He explained the entire process, I felt very comfortable with the repair he recommended; he even showed me what the different buttons on my thermostat do, and was able to get rid of an annoying message it kept displaying. I will use them for all my future hvac and eletrical needs, and I'll be sure to ask for Jake again.
Julian Samos
Julian Samos
02:08 07 Dec 19
Update 12/3/19 - Our heat stopped working this morning. We called and a technician was dispatched quickly. Nate, who has been to our home several times, arrived early. Nate has always been great! He diagnosed the problem quickly and he was able to fix it after acquiring the parts needed. We are now back to being warm all within the same day. What is truly excellent customer service, and was a welcome surprise, is the repair was covered and we certainly did not expect that. Truly grateful for the work that was done today and the above and beyond customer service!!!!Update - Both owners, Brian and Bobby, came to our home with Nate (technician) to determine if there was in fact a leak. They spent several hours here with us and determined there was not a leak. The compressor was replaced under warranty yesterday. Brian called yesterday evening to ask how things were working, and said they also want to replace another part to ensure we have long lasting comfort and also to give him peace of mind. That work will be done on Thursday. We definitely appreciate their time and commitment to follow up. We enjoyed talking with them as well. We will be happy to call on Norfolk Air when we need help in the future.
Melissa Foster
Melissa Foster
22:29 03 Dec 19
Other than a small hiccup due to communication, the entire Team at Norfolk Heating & Air did a great job of getting to the root cause of the issues with our Geo Thermal unit. We worked with techs, managers and both owners, and they all worked hard to help us! We are very pleased with the outcome and would recommend them to our friends and family!
Tom Foster
Tom Foster
22:38 26 Nov 19
They help us out every year. A very philanthropic company!
Camp Autism
Camp Autism
02:13 26 Nov 19
Run by veterans who really know their trade, which are a dying breed. All of their techs receive hands-on guidance and training from these excellent tradesman as well. I've been a customer for years and they still have the same people working for them. That's a great sign of a great company.
LMH
LMH
02:11 26 Nov 19
I never write reviews, but these people are my heroes and they deserve it!My husband tried to be a plumber last weekend- didn't work. We called Norfolk Air on a Friday night...desperate. My husband actually was able to speak to directly to the plumbing manager who personally saw to it that a plumber would come out that night. The young man (Marvin) was thereunto even an hour later to save the day (well, night). He fixed our busted pipe and even cleaned up the "crime scene" my husband left behind-ha. Not only did he fix the immediate damage, but he gave us the option whether we wanted him to repair the entire pipe in order to have a working washing machine OR for him to "cap" the leak and he come during the day to fix it. How kind it was for him to offer so we could choose between convenience and emergency. I'll be using them for not just plumbing, but for EVERYTHING!
Lauren Cook
Lauren Cook
02:03 26 Nov 19
The office staff is very personable and efficient. They went out of their way to contact me to offer a more flexible appointment; they didn’t have to do that. When I thought my system was done for, their maintenance technician pointed out an easy fix, which really impressed me. They also have monthly payment plans on service agreements that we recently signed up for. Super affordable and SO worth it for peace of mind.
Old Donation DI team
Old Donation DI team
01:40 26 Nov 19
I have a geothermal heating and cooling system and recently had Norfolk Air, Heating, Cooling, Plumbing & Electrical address a problem I had with my system plumbing. The crew arrived on time as scheduled, quickly and accurately diagnosed the problem and arranged for repairs. Repairs were done efficiently and effectively and with in the cost quoted. As both my wife and I work, timeliness and accuracy of estimates are both very important to us. Norfolk Air consistently comes through for us! Keep up the great work!
John Koivisto
John Koivisto
19:17 24 Nov 19
Replace electric water heater with a Rinnai Tankless. Chuck, Henry & Travis were very professional & thorough. They did a great job. I'll consider Norfolk Air for my future work.
John Jones
John Jones
23:38 21 Nov 19
Just had fantastic help from Jake! He not only made sure I understood exactly what was happening with my heater that made it stop working, he also fixed it quick as a jiffy. The price for parts and service was fair and reasonable.I am going to continue using "Norfolk Air Heating, Cooling, Plumbing" for my annual service.
Nicolle Boden
Nicolle Boden
14:45 15 Nov 19
Had to replace a toilet and Henry and Travis were sent out within three hours of my request for service. Henry and Travis did an excellent job of removing the old toilet and installing the new one. They cleaned up nicely and were friendly. The lady who took my call also was friendly. This is an excellent company I use for plumbing, electrical, gas, heating and air conditioning. UPDATE: I noted a small leak from the tank of the new toilet and emailed Norfolk Air. Henry and Travis responded in less than two hours (on a Saturday!) and tightened the fittings. Can't ask for better service. CONTINUED: I had a leak for a different toilet. At my request on a weekend, Travis called within two hours and came by the same day to repair the leak. Again- excellent service! Added 10/14/19: A new technician performed our regular, twice-a-year service. Emanuel was a pleasant, knowledgeable young man. Besides checking the heating system for the winter, Emanuel cleaned our humidifier, Great job, as usual! Update on 11/11/19: Doing some renovation and had to redirect a gas valve. Henry came out as scheduled and did the job. Very pleasant and professional experience as usual. THIS IS ONE WELL-RUN COMPANY!
Gary Coldren
Gary Coldren
17:09 11 Nov 19
Although it was a "routine" pre-winter system check (I qualify "routine" because it required a trip to our roof to check two units), Justin did a thorough, outstanding job. His level of professionalism at what appeared to be a fairly young age was striking. This was not my first time using Norfolk Air, and the excellent service continues.
David
David
12:51 11 Nov 19
We have always received courteous and efficient service. The technicians are friendly and professional.
Margaret Fitzgerald
Margaret Fitzgerald
13:43 06 Nov 19
Great excellent world class sales and service. Just had my annual cleaning for my tankless water heater. Technician name was Marvin.Very polite professional well spoken young man. Norfolk Air Heating, cooling have the best most professional and skilled technicians. Price point seems to be the trend lately. Some could say they got a bargain until stuff breaks down and then it cost an arm and a leg to fix it. Norfolk air Heating and cooling may cost a little more but the the products and service they offer is worth the investment. Discount plumbers are hard to track down whens the stuff goes wrong. The corporate office at Norfolk air and Heating is right up the street on east little creek road.
Mark C. Cagle
Mark C. Cagle
20:24 29 Oct 19
Norfolk Air was immediately responsive to my situation (water heater failed). The technician Marvin was very professional and understood my needs for specific type (top relief valve vs. side etc). I highly recommend Norfolk Air.
SE Pepper
SE Pepper
21:18 25 Oct 19
Jake was amazing. Prompt, friendly, and superb customer service! Thanks so much for getting our system back on line same day I called!
Stephen Hatfield
Stephen Hatfield
21:02 23 Oct 19
Our gas heater just stopped working. I called on a Sunday. Someone called and said they would be right over within an hour. He had it up and running in a matter of minutes! We are so thankful.
Sharon Regero
Sharon Regero
19:08 20 Oct 19
This is an amazing company. They are always very responsive, professionsl and prompt.....I highly recommend this outstanding company!
carole garrett
carole garrett
10:37 19 Oct 19
Outstanding service and professionalism. I scheduled an appointment with a two hour window and the technician was at my house early. He called first to make sure everything was still good. He arrived, gave me all the options and said he could do the job right now if I wanted. He completed the job quickly and it looks really good. Great job electrician Jason. I highly recommend Norfolk Air Heating, Cooling Plumbing and Electrical,
Gary Davenport
Gary Davenport
17:01 04 Oct 19
Jason, the electrician arrived promptly on the set appointment and was both courteous and knowledgeable. I will request him if I have a future electrical problem.
Ann P. bisese
Ann P. bisese
19:48 01 Oct 19
Called and was able to get a tech and the problem fixed in a few hours from the callVery grateful to have the issue resolved
tasha castro
tasha castro
20:10 20 Sep 19
I am out of town and my dog sitter informed me that my house was close to 90 degrees and the dogs were very hot. I called Norfolk Air and Drew was out within a couple of hours. He had me up and running within an hour for a fair price and was so accommodating to working with me through text to fix everything. I am so grateful for their efficiency and how great they are. I hope I won’t need them anytime soon (😉) but will absolutely call them the next time I have any issues. I cannot thank you enough!!
Julie Hastings
Julie Hastings
22:04 09 Sep 19
Did the job in time frame that he said would have it done, very friendly , explained things very well , gave us an estimate . Will use again for sure.
Colleen Cherry
Colleen Cherry
13:02 15 Aug 19
Very professional company! The tech was very friendly! Before any work was done he gave me pricing and recommendations for what would normally be done in my situation (HVAC leak detection and adding freon)
Paul McGuire
Paul McGuire
21:02 06 Aug 19
We had our system put in by Norfolk Air 7 years ago and they have been great! Emanuel just left after performing a yearly maintenance check on the system. He was prompt, neat and efficient! Will definitely continue to use Norfolk Heating and Air.
Tami Simonds
Tami Simonds
17:11 22 Jul 19
I have been using Norfolk Heating and Air for two years now and I have had them do maintenance and new installations. They have been consistently outstanding, each and every time they have provided support to me and my family. Thanks!
Denny Porter
Denny Porter
11:30 21 Jul 19
On time and great service!
amy vandercook
amy vandercook
19:26 19 Jul 19
Chris Hughes was on time. The work was completed neatly and efficiently. I am very pleased with their service and highly recommend Norfolk air to family friends and neighbors. I recommend Chris as their service provider. Thank you!
Alicia Hinsch
Alicia Hinsch
01:33 19 Jul 19
I contacted Norfolk Air to have them look at why I had standing water in my utility room after the washing machine was used. Lady on phone was great and a technician was set to come out later that afternoon. Marvin showed up and was a totally professional rep. He found the main drain pipe had rusted through and we scheduled the repair to be completed first thing the following morning (my request). Marvin and Dennis showed up and repaired the pipe with no issues. The thing that was more impressive than the quality of work was the mentorship that Dennis showed to Marvin during the work process. It's rare to see such a quality in today's work force. Nice job.UPDATE - My old house had another plumbing issue this morning, under the kitchen sink. Quick response from the entire team had me back in business in no time. Travis was an exceptional technician and a wonderful person.
THOMAS SPRATT
THOMAS SPRATT
17:03 17 Jul 19
Sara is always a helpful and knowledgeable I’m always blown away by there service keep up the good work.
Lloyd N
Lloyd N
02:26 11 Jul 19
Arrived promptly, very polite, and professional.
Rob Cropper
Rob Cropper
21:35 28 Jun 19
As a property manager its hard to find good reasonably priced help, especially when the after hours calls come in! Norfolk Air Heating, Cooling, Plumbing & Electrical is always there to provide myself and my tenants the service they need for just about everything!
Kimberly Scala
Kimberly Scala
17:02 26 Jun 19
Very satisfied with my service yesterday. They found and repaired my problem quickly. I could not have asked for more!!! thank you.....
Wayne Mitnick
Wayne Mitnick
10:15 22 Jun 19
Justin came out to check our unit, figured out the problem in less then 15 minutes and gave me a quote! Painless!
Lily Porter
Lily Porter
12:06 07 Jun 19
This was the third company I called. (The first one I called never replied my calls although I kept leaving messages for a week; the second company put me on a waiting list but they said that could mean 2 weeks.) They were very quick to respond, repaired it in minutes and the cost was agreeable. Thank you so much!
Seika Smith
Seika Smith
02:16 30 May 19
I had a slow leak from a Navien Tankless water heater. They sent a team out the same day. The guys arrived when they said they would. They quickly identified and fixed the issue, and the price was reasonable.
Burr Henderson
Burr Henderson
00:34 30 May 19
Norfolk Air is one of the greatest local businesses. Every time I call they are prompt to send a Tech or schedule an appointment. They are always polite and always let me know that they are on their way. They always clean up and put things back in order when the job is done.The techs explain what they did and help me understand how to keep my system working at its best. Thank you for all you guys do to help keep us warm in winter and cool in the summer.
Norma Wilson
Norma Wilson
17:47 29 May 19
Norfolk AIr installed a new AC unit two years ago. It went out on the weekend and they came out and fixed it in short order (bad connection in the thermostat). Prompt, courteous and reasonable prices. Highly recommended.
Michael Bushell
Michael Bushell
18:45 26 May 19
The Norfolk Air crew of Brandon, Drew, and Collin worked at our home yesterday. They installed a replacement A/C unit that had failed, leaving our second floor hot and steamy for several days. We contracted with them on Wednesday, and on Friday there were here, bright and early. They worked steadily, efficiently, carefully and cleanly through the day, completing the job by the end of the afternoon. We were very impressed with their professionalism in every aspect of the job. If we have any future needs for A/C or heating work, we will absolutely return to Norfolk Air--no question about it!
Blair Belkin
Blair Belkin
23:40 25 May 19
Fantastic company! We had both our HVAC and water heater replaced with them. Customer service is phenomenal and their technicians are great communicators and subject matter experts. Wouldn’t even consider going anywhere else!
Laura Haggerty
Laura Haggerty
17:34 15 May 19
Chuck came out and assessed my plumbing issues and before he departed he made sure I was satisfied with the finding. I will continue to use this plumbing company and the price is reasonable.
Erik Robinson
Erik Robinson
12:56 22 Apr 19
amazing company and defiantly worth the price had a breaker issue they fix it the next day and got it inspected
Ten Ben
Ten Ben
01:44 21 Apr 19
Norfolk air has very professional employees and are on time.
Drew Lucas
Drew Lucas
13:57 28 Mar 19
Incredible service from start to finish! From my initial call to Norfolk Air to the friendly and professional technician that took care of my HVAC problem, their service is second to none.
Ralph Almodovar
Ralph Almodovar
13:27 22 Mar 19
Norfolk Air just completed install of a air blower for me and they did great job of timely and complete work. The price was good as well. The entire staff has been great over the years.
James McKinney
James McKinney
16:46 15 Mar 19
Great job installing our heating unit,
Herbert Golfe
Herbert Golfe
06:16 10 Mar 19
Norfolk Air recently installed a new heating and cooling system for us. They gave us the best price and their workmanship was outstanding. They are reliable, respectful, very professional and are extremely efficient. We are sold on Norfolk Air for all our HVAC needs now and in the future. Thank you for the great experience!
Paulette Kampe
Paulette Kampe
03:46 01 Mar 19
Talking with them seems giving positive results...they are kind and accommodating...looking forward to working with them when they give the quotes
bunbarbie ito
bunbarbie ito
16:17 22 Feb 19
prompt, knowledgable service
David Lannik
David Lannik
17:56 20 Feb 19
Scheduling quote and service time was easy and convenient. Manager acquiesced my special request. Service men were knowledgeable and pleasant. Job was done sufficiently and price was fair.
Trey Emmons
Trey Emmons
14:07 07 Jan 19
Professional and courteous.
P.H Mobo
P.H Mobo
15:24 29 Nov 18
I called Norfolk Air to fixed my furnace and James came over and did excellent work. He was very professional and went through every step until he found the problem. Norfolk Air has reasonable prices and tell you the truth. I will always call them whenever my hvac system needs a repair
Curtis Miller Jr.
Curtis Miller Jr.
01:56 29 Nov 18
Fast and Professional service. Our Heat Pump stopped working and we were able to get it looked at the same day. Once the unit was working again, Tyre explained exactly what had happened and how he made the repair.
Chris Strickland
Chris Strickland
20:22 28 Nov 18
We recently had a new tankless boiler installed by Norfolk Air. as well as an electrical panel moved/upgraded With new boiler installs there can be quirks and not all of our radiators were putting out heat. Drew came out on Saturday and was extremely thorough. He went through the radiators four times each to make sure any air was pushed out. He also ensured the boiler itself was working properly. He was extremely nice and professional. Overall, the Norfolk Air teams are very professional, dressed neatly and they aim to make the customer happy.
Jane Cannone
Jane Cannone
13:42 25 Nov 18
I have had Norfolk Air for 2 years and they are amazing. They are always on time, knowledgeable and nice. I have the premier plan and they come 2 times a year.
veronica
veronica
00:52 15 Nov 18
The technican Justin not only showed up on time for out appointment but was very through in completing the maintenance for our heating units. One of the many reasons why we will continue to hold a service contract with this company.
Greg Schwarga
Greg Schwarga
23:40 14 Nov 18
We have been doing business with Norfolk air for the past year with our management company, we are very very pleased with service and Sara in the office is amazing! Keep up the great work!
Katie Jablonski
Katie Jablonski
16:26 14 Nov 18
My heat pump compressor died and my entire system needs replaced. I had one quote and decided to give Norfolk Air a call for a second estimate. Receptionist was very polite and accommodating. She was able to schedule me an appointment for a "comfort specialist" to come take a look. Very easy experience on the phone.Taylor came a couple hours later. He looked at the old system and put in recommendations for a new system. He was very professional and courteous while in my house. I felt no pressure whatsoever to sign anything about installing new equipment. He explained the different options and was very straight forward with what he would do if he were in my shoes. He also went over financing options, if we decided to take that route. Again, no pressure. While I haven't signed with Norfolk Air, or ANY company at this moment, I am definitely not leaving them out. The whole experience thus far has been very good. They have competitive prices and provide a quality system name. I would recommend to give them a call and have someone check out whatever is wrong/what you want to do. If I do decide to go with them, I will update this post with a synopsis of how installation went.
Tom Sykes
Tom Sykes
03:41 14 Nov 18
Jim came over on a short notice and did such an amazing job and helping me with my extremely old school boiler. He was thorough with the instructions of turning it off and on and even called an oil company to find out prices for me to get it filled. I will definitely be using them for any other issues that come up in the future.
sara langford
sara langford
20:33 05 Nov 18
I recently used Norfolk Air for a HVAC and Plumbing estimates. They are always professional and helpful. I plan to use them again for all my home renovation/repair needs.
Dawna S.
Dawna S.
19:04 31 Oct 18
Once I called and told them the problem they were able to hook me up with a technician within 24 hours. Very professional service! His troubleshooting of the problem was very extensive and I was confident in his assessment. I would definitely call them again if I were in a bind.
Caleb Wilson
Caleb Wilson
20:27 23 Oct 18
Chuck did a great job and was very quick on our changes to a gas connection for a stove. I appreciated the notifications to let me know exactly when he would arrive, and the ease of getting an appointment that worked for us. Thanks, will use your company again!
Michelle Ouellette
Michelle Ouellette
18:36 03 Oct 18
I was not a returning customer and my A/C failed on Friday morning of a holiday weekend. They had a technician at my house within 40 min and stayed pro-active in getting my unit running. They have a customer for as long as I live in the area.
Michael Knickerbocker
Michael Knickerbocker
12:24 30 Sep 18
Extraordinary customer service from the Administrative Assistant who scheduled me quickly, to the Manager helping to do some preliminary problem solving to the technician who was polite, friendly and especially knowledgeable. Highly recommend!!
Elizabeth D
Elizabeth D
14:00 28 Sep 18
First time using the company and I have to say I'm impressed. Our A/C went out and they had a technician over the same day and assessed the issue. Turned out we needed a new unit but didn't have an opening to install for a few days. The owner assigned two technicians to come on a Saturday of Labor Day weekend to install the unit and get our house cool again...at no additional charge. In my opinion, they represent a fine company who understands customer needs and are willing to bend over backwards to get the job done.
Andrea Phillips
Andrea Phillips
13:16 07 Sep 18
Our Dental practice experienced a leak from our AC unit in a very high traffic part of our office. Brandon came out quickly and fixed the issue we were having. He completed it very fast which helped us to move along with our busy work day without distraction. Would highly recommend!
East Beach Dental
East Beach Dental
16:41 27 Aug 18
This company is easy to reach and gave me a satisfactory appt. time. very friendly. nice to work with.
Karen Weisstanner
Karen Weisstanner
21:02 24 Aug 18
Awesome customer service and response time. Our AC unit went out and within one hour of calling a technician was able to come out to fix it. He was friendly and he knew what to do. He had our unit working again in no time. This was our first time using this company but definitely won't be the last.
Keith Rinne
Keith Rinne
13:58 23 Aug 18
A technician came out to do routine maintenance on our HVAC system. He arrived on time and was very polite and professional. He checked the filters, vents, fans and blowers, and cleaned the indoor and outdoor coils. Price was very reasonable and I would highly RECOMMEND.
marilyn carnahan
marilyn carnahan
13:28 15 Jul 18
Our air conditioning went out late last night, but Norfolk Air came to the rescue! Michael arrived quickly. He identified the problem, took photos, and explained in detail what was going on and what needed to happen. He offered us options and considered our budget. We paid a fair price for the service received, especially considering the late hour, and Michael had us back up and running within just a few minutes after installing a new part he had with him. We got a good night's sleep in a cool house thanks to him! This company has a great team who are friendly, professional, and genuinely care about what they do. Pricing is competitive and they're considerate of your time. They'll continue to get our business and recommendations!
Andrea Farrell
Andrea Farrell
13:20 13 Jul 18
HIGHLY RECOMMENDED !Great company to deal with. The customer service representatives and Technicians are genuine and knowledgeable.My thermostat & Air conditioner stop working . Norfolk Air Heating & Cooling was able to diagnose the issue, fix the problem for a fraction of the cost compared to other estimates I received. I would HIGHLY recommend their services! This company is honest and don't try to take advantage of unforseen situations and over charge you just because they can.
Toni
Toni
17:39 07 Jul 18
Called these guys in a pinch as my rental had an ac issue. Came out same day and corrected problem. Weekend fees were higher but I expected it. Tenant happy though.
Andrew Briggs
Andrew Briggs
12:52 02 Jul 18
I had great experience with Norfolk Air not once, but twice in just over a week and a half. We usually have to go through our home warranty company for AC service, but because they were taking so long I was able to out source and chose Norfolk Air and I am GRATEFUL I did. Norfolk Air was quick, polite, and willing to work with me for afar (this was for out rental property). I will be sure to do everything in my power to use them again. Thank you Norfolk Air!
Alexandra McGourty
Alexandra McGourty
15:00 29 Jun 18
I had them come out to my house to replace a condensate line (copper) that I only thought needed insulation. The technician arrived and found much more damage in the line than what I had known. Without their thoroughness to diagnose the situation, the water damage could have been a lot worse. I will definitely be using them again.
John Doe
John Doe
12:49 29 Jun 18
I had a great experience Friday with Norfolk Air. They were able to do a same day appointment to resolve my A/C issue. Tyre was the technician, and he was prompt, thorough and polite. He explained the troubleshooting steps and read outs. I was very happy with the service!
Erich Klein
Erich Klein
10:16 24 Jun 18
We chose Norfolk Air to replace our old dying upatairs unit. The Sales Rep was timely abd profeasional. The technicians were prompt and efficient. They were able to answer any questions I had.
Kate McDonald
Kate McDonald
21:54 11 Jun 18
Great & timely service
Tidewater Home Improvement LLC
Tidewater Home Improvement LLC
15:38 08 Jun 18
I have used Norfolk Air for heat pump repairs, as well as water heater troubleshooting. From the office staff, dispatch, as well as the service team in home are nothing short of exceptional. They are quick, efficient and know how to make customer for life.
William Holloway
William Holloway
13:24 30 May 18
We needed our A/C fixed quick because our home is on the market. Norfolk Air, Heating and Cooling was the quickest one we could find. The serviceman called before he was going to arrive, he was very efficient and had the part we needed right on his truck! We would highly recommend them to anyone who wants a company who does the job right for a fair price!
Roxie’s Toy Basket
Roxie’s Toy Basket
20:33 20 May 18
Had to call these guys almost as soon as I moved into my house and had Chris Treacy come out within 12 hours of calling. He was very knowledgeable and professional but best of all you could tell he was an honest guy which is hard to come by with labor such as this. If every employee is like Chris then I’d recommend this company to anyone.
Michael Turnage
Michael Turnage
00:50 17 May 18
This is the 3rd time we have used Norfolk Air for our heating and air conditioning repair. We appreciate their friendly, honest, on time service. Each time after the issue was diagnosed we were given quotes for more than one option. For example, this time our thermostat was bad and we were given quotes for 2 different models and the option to have a 3rd party model installed. The prices have always been fair and the techs have always been helpful, friendly and informative. I will continue to use them.
Lara Brown
Lara Brown
22:58 11 May 18
I have been uaing this company for over two years. Great service! Their employees were very kind, and very informative/helpful. All around great customer service!
BJ Flynn
BJ Flynn
17:05 05 May 18
I used Norfolk Air a couple years ago to resolve an HVAC issue...it was done in a timely fashion and they even filed warranty paperwork for me. With warm weather approaching, I needed to find out why now -- years later -- the system was not working. I got a technician on site in less than 24 hours who ws knowledgeable, polite and very thorough. I purchased a service agreement and believe it will be a valuable investment. I would recommend the company for any HVAC needs.
Susan Milhoan
Susan Milhoan
13:42 04 May 18
I would like to thank Norfolk Hvac, this post has been a long time coming. In Mid January we had a horrible freeze. I called Norfolk HVAC on A Sunday and they came out and performed work in freezing weather. Turn over time was excellent , they exceeded my expectations being that I had no luck getting in touch with with other plumbing agencies. The owner he was outstanding to work with and was class from A to Z. Thank you guys and I'll be contacting you guys again, I am sure .
Robert Adams
Robert Adams
20:31 20 Apr 18
Had the agreement clean and check. Excellent service! Young man Tyre came and was very cordial and was also training another young man. Always fantastic customer service and very professional. Excellent company in my book. Excellent!! Have been serviced by them for the last 8-10 years and I have always been immensely satisfied. Have always referred to family and friends.
Teresa Hinds
Teresa Hinds
19:51 17 Apr 18
Drew was very nice and explained everything to me . Nobody likes to pay for repairs, but this is a company that I trust to do a good job.
Pam Spears
Pam Spears
15:33 14 Apr 18
Came out to the house the techs were very professional and explained everything. I would highly recommend them for all of your Heating and Cooling needs. Outstanding service!!!!
Andre Welch
Andre Welch
10:59 15 Mar 18
Great service from Kelvin today! Have had issues with my toilet for about a year. YouTube University was no longer useful. Lol! Prompt, same day service! Professional and answered general questions I had about plumbing. Will definitely use this company for any future needs! (3 months ago)Updated review (January 2018)My water heater tank busted and Norfolk Air and Heating was there to save the day when none of the contractors offered by my home warranty company were available. Mr Chuck came out when it started snowing to figure out the problem. My home warranty company ordered the new water heater and Mr Henry and Mr Cody installed it. The pan wouldn’t fit (older home) so they called and got me a very reasonably priced custom pan on order. Since there is damage to my floor, the team agreed to schedule with me and my floor contractor to come install the pan. Professional team and answered all my questions.In both instances with Norfolk Air and Heating I’ve felt that I’m getting honest, credible service! This is my go-to company from now on. Thanks so much!Updated review March 2018:Once again professional and phenomenal service from Norfolk Air!! Pan installed - Navy life! 😁 Mr Henry was back! Answered all my questions! I am always pleased with the service from this company! Thank you!!
Nic Joy
Nic Joy
19:10 14 Mar 18
Super quick to get to the house and diagnose the issue with very fair prices. Was able to get a speedy quote even after normal 9-5 working hours.
sean rinner
sean rinner
18:26 07 Mar 18
I’m just getting around to posting although my first experience was sometime last year, but when I get good results I have to let folks know. I only had someone come out to assess my HVAC to make sure it was running properly, but the guy who came out was so nice and informative giving me tips on how to maximize the life of my unit and all!! I can’t remember his name but he was AWESOME!!! He’s African-American and was VERY informative. I plan on using you guys in the future for all my HVAC needs and hopefully your next technician will be as awesome as he was.
Azura Custis
Azura Custis
05:29 23 Feb 18
Reliable company. I have contracted with them on several occasions and for different properties. The technicians are courteous and knowledgeable. Highly recommend.
Carter White
Carter White
16:40 20 Feb 18
Hello, looking for a great heating and AC company.I recommend Norfolk Air Heating & AC. I contacted their office for a service call; the receptionist took my information and the service technician came out the next day and worked very hard to get my 24-year-old unit to stay lit (gas unit), in which he accomplished. As he continued to check for proper operation he discover the unit is not exchanging heat well and the heat exchanger is rusted and clogged. We determined that there was no salvaging this worn out unit. The Service Tech contacted an Estimator. The Estimator was out the next day, gave me written quotes for 3 levels of heating and AC. I choose what I wanted, scheduled for the Install Technicians to come out, they arrived early scope out the job, covered all the floors that they would be working over. Excellent work, I’m happy with the professionalism of all the folks I had the pleasure of talking to, or meeting. Highly recommend Norfolk Air Heating & AC for you HVAC services. Benson Snowden
Benson Snowden
Benson Snowden
13:42 19 Feb 18
I can not say enough about how great this company is!! The workers show up in a timely manner, do the work and give you a quote ASAP! Don't bother trying anyone else, check this company out first!
Nicole Thornton
Nicole Thornton
18:13 15 Feb 18
They were great. They came out on New Year's Eve night to repair my outside unit and were fast and reasonably priced.
Joseph Kemp
Joseph Kemp
15:01 31 Jan 18
Over all - Very Good - Furnace wouldn't come on, called early A.M. First appointment was noon. Tech. 'Mancini' called and came 2 hours early He quickly analyzed and resolved problem in a minimum of time. He was very knowledgeable and personable and answered all my questions. They have a 5% senior and military discount that is helpful. ... The only negative - why not 5 Stars. At the call, they identified they an $89 service fee & unfortunately; none of which applies to any repair.
Mike Allen
Mike Allen
14:58 31 Jan 18
I have used Norfolk Air Heating and cooling in the past, and they have provided excellent service. On 07 Jan 2018 I had a clogged sink, that I was not able to clear. I contacted them and set a schedule for Wednesday. The technician "Henry" arrived on time (actually early). He was able to clear the clog as well as provide me an estimate for future repairs.
steven crist
steven crist
15:19 21 Jan 18
Recently needed a major repair on my heating system. Contacted Norfolk Air and they reviewed what the problem was immediately and then keep me informed as to when the parts would arrive. Once the parts where in they scheduled an immediate repair. Their technicians are always on time and professional. Thank you Norfolk Air.
James Boyle
James Boyle
21:59 13 Jan 18
Just want to send a big thank you to Drew and Wes for there emergency services last night to get my heat back running! Knowing my father is elderly they were there in reasonable time and had me up and running when no other company would even call me back. Thank you so much! I know where I will be taking my business to from now on. Great job guys!!!!
Joyce Margosiak
Joyce Margosiak
13:40 01 Jan 18
Extremely pleased with my experience with Norfolk Air. Got seen evening the day of the call when heating strips were malfunction after being gone for the holidays. Part was not in the truck but Chris T. verified it was in their parts storage and saw me first thing in the morning. Excellent customer service and Chris was friendly and knowledgeable. Repeat business for sure!
Michael Ellwood
Michael Ellwood
13:57 29 Dec 17
Amazing customer service the tech came out amd was very respectful and profesional and knowledgeable i highly recommend norfolk air
Jesus Figueroa
Jesus Figueroa
22:35 27 Dec 17
I've had two great experiences with these guys. (1) The came to fix my underperforming AC in the summer and quoted me a price of around $500. Later determined that the quote was several hundred $$ less than they should have billed, but didn't try to jack up the price. (2) More recently, I have since moved away and rent out my unit. They arrived and inspected the unit and found a small defect, but couldn't get in touch with my property manager. So they managed to get in touch with me on the west coast to authorize the work so that I wouldn't be billed for an additional visit. Every time I deal with these guys, they are responsive, professional, fair, and efficient. I'm happy to drop 5 stars on these guys!
Jonathan Lee-Warner
Jonathan Lee-Warner
01:33 13 Dec 17
I am experiencing a heating problem. The office personnel and technicians were very efficient, friendly, and competent. I am very pleased with my service from this company!
cheryl oscar
cheryl oscar
13:10 15 Nov 17
The company is lucky to have Mr. Wes. He was very knowledgeable, friendly & informative. He answered all the questions I had and took care of my issue in a very quick, efficient and a professional way. Kudos to Wes and I recommend them for any electrical issues you may be having.
Dru Tripathi
Dru Tripathi
20:49 13 Nov 17
We have been very good customers of Norfolk air. We recently replaced our furnace/ air conditioning unit. Mancini was and has been so great. Everyone that helped was polite and clean. The uniforms and covered shoes are so welcome. Mancini just worked on a furnace at our rental unit. He makes having service done seem pleasant.
Lynda Sorensen
Lynda Sorensen
18:21 11 Nov 17
Trying to sell our house and the hot water heater broke. Had this company put in a new ac system about 5 years ago trusted them to fix this fast and affordability and they delivered again. Thank you for the fast response.
Jere Geiger
Jere Geiger
17:45 03 Nov 17
I can't say enough about this company. They are prompt, professional and neat.I called at 3:30 in the afternoon and within a couple of hours the service men were at my door.They worked until the job was done. They cleaned up the water spill and even hooked my dryer back up since it was moved to access the drain pipes. This is the second time we have called upon this company and if needed again I am calling them again.Thank you for great service!!
spmurley
spmurley
15:56 02 Nov 17
We've been using Norfolk Air ever since we bought our house in March 2016. Every technician (may it be HVAC, electrical, or plumbing) that has come out has been on time, friendly, and courteous, just as have the office staff. Their 24 hour emergency service gives us peace of mind -- and we had to use it a few times. We can whole-heartedly recommend Norfolk Air.
Anja SW
Anja SW
00:40 26 Oct 17
They just came out and did a great job getting my heat working in my house, as well as suggesting solutions that may help to save me in energy costs since my home was built in 1910! Highly recommend them!
Alex Schlebach
Alex Schlebach
18:35 25 Oct 17
Doing business with them was a pleasant, trouble-free experience which started with the agent that took my phone call. She was professional, pleasant, and helpful and a service appointment was made with a minimal wait. The technician was on time, obviously competent, and also quire friendly. He described the details and cost of service clearly. I never thought that getting service for an A/C could be as easy and stress free as the company made it.
Gerald Golden
Gerald Golden
17:02 20 Oct 17
We have had great service with this company for years! They installed our HVAC system and water heater, and we've kept a service contract with them for 6 years now. We currently rent out our home and have moved out of town, and they still keep up with the maintenance and make it easy for us to manage the property systems from afar. Their prices are fair, and the technicians we have met are knowledgeable, curteous, cheerful, respectful, and tidy. They also give a military discount too!
Emily Gussenhoven
Emily Gussenhoven
15:12 06 Oct 17
I have a service maintenance contract with Norfolk Air for both my primary residence and my rental property. I recently had a new tenant move into the rental and they noticed what they thought to be a leak from the outside air conditioning unit. I sent an email to Norfolk Air inquiring about the best route to have this item looked at and how I could coordinate that visit with my next regularly scheduled maintenance visit. Sara at Norfolk Air immediately responded to my email and we scheduled a visit to take care of the regular maintenance review (at my primary and rental) and to take a look at the potential leak. This visit was completed yesterday and the technician on-site was great - very professional, on time, extremely nice and very pleasant to talk to. I would strongly recommend Norfolk Air.
Bryan Schuler
Bryan Schuler
13:53 14 Sep 17
Had a whole new a/C and air handler put in by these guys. Very professional, courteous, prompt, and don't think I'll ever use any other company again. Thank you guys
Doug Ross
Doug Ross
12:40 14 Sep 17
I can't say enough good things about Norfolk air heating,cooling, plumbing. Brandon came out today for periodic service ,and he was professional , knowledgeable and right on time. I have been dealing with them for several years and everyone I have come in contact with that is associated with them have been great from the office to the techs . Thank you. Dennis Greene. Suffolk.
Dennis Greene
Dennis Greene
14:49 06 Sep 17
Norfolk Air came out in less than an hour on a holiday weekend. Drew was professional and knowledgeable on our unit. Would recommend them and will definately call them again.
CINDY Tatum
CINDY Tatum
04:19 03 Sep 17
My air conditioning went out. I called and they had someone out to me within 4 hours and it was fixed quickly. The serviceman also talked me through what he was doing and answered all of my questions. Will call again next time.
Lady Tina
Lady Tina
23:29 28 Aug 17
Norfolk Air Heating and cooling is fantastic. We had one emergency on a very hot Sat. afternoon and Chris came in less than 2 hours. He was able to repair the problem quickly and the price was very reasonable. I was so impressed I called them back to clean and service both of our systems. I would not hesitate using them in the future.
THERESA MATHEWS
THERESA MATHEWS
18:38 25 Aug 17
Sarah at the office helped greatly with setting up the service that best addressed my situation. Mancini's courtesy and knowledge took care of the problem. It was a good experience overall!
Karen O'Carroll
Karen O'Carroll
00:39 05 Aug 17
WE have needed them for a few projects at 2 houses so far. Could not be happier with the service, all the techs, office staff, and service manager. This is the place to call for plumbing, heating, cooling. I think electric work is next. I have full confidence it will be 5 star.
Bill Mesta
Bill Mesta
12:44 01 Aug 17
Very response with scheduling a quote for a hot water heater replacement. Price was fair... considering you get what you pay for. We decided to have them do the work and scheduled installation last week. Call and e-mail before techs arrived. Installed new system in attic on a hot day. They were tried to keep everything neat and clean...only had one smudge on the wall. I liked the service and work done. I would recommend them and use them again.
Jessica Galassie
Jessica Galassie
20:08 25 Jul 17
Used them in the past and were very satisfied with their work. Came when they said they would and communicated with us in the morning prior to heading out to tell us they were on the way. Gave us an estimate and even completed the work the same day. Will use them again! Christina
Ignacio Martin
Ignacio Martin
23:36 24 Jul 17
WOW! My AC went out last night, I called Norfolk Air, left a message and Chris T called back within minutes. From the time I called to the time the repair was made was just under an hour. At 930 on a Sunday night! He had been to my home before and knew what was most likely the issue. Knowledgeable, Friendly, and fast! Thank you so much!!!!
Janet Sullinger
Janet Sullinger
13:12 24 Jul 17
Our air broke on a Sunday and a tech came out right away. Service was awesome and we signed up for a plan to have everything cleaned out while he was here. Discounts on all services. Awesome company!
Chelsea Bal
Chelsea Bal
03:43 17 Jul 17
Our AC unit started leaking. They were able to come out first thing the next morning and take care of it. Highly recommend!
IGNITE Norfolk
IGNITE Norfolk
18:12 13 Jul 17
These guys were the company that was able to send out a tech the fastest so that is what I chose them. Tech was honest, fair and knowledgeable about my current A/C system. He did the work and was able to accept my credit card right on the spot. I was even able to call him with a question a few days after the work was done. I would probably use them again, thanks!
MADDHATT6969
MADDHATT6969
12:58 08 Jul 17
We are so pleased with the services provided....very professional, reasonable prices and great customer service. From the initial call made to have someone come out to service our unit ...to the very end. Our unit had to be replaced and we're very satisfied with the outcome...great company and staff....you won't be disappointed...call them first!!
Franchesca Riddick
Franchesca Riddick
11:13 28 Jun 17
Good service. Very professional and responsive. They are a little expensive but worth the money.
Erica Cutting
Erica Cutting
20:28 27 Jun 17
The two times in the last few months since buying our house that we have needed them they have been able to be at our house far sooner than we even hoped. They are polite, honest, fair, and stand behind their work. Pricing is fair and as new homeowners they take the time to explain what they are doing and what the propose of it is. You will not regret using them for all your heating and air conditioning needs!
Emily Banwell
Emily Banwell
21:34 12 Jun 17
We are military family who own a home in Norfolk--so we need to have a dependable HVAC service company that we can count on to work with our tenants there. I have complete peace of mind that when I call Norfolk Heating & Air, they will send over a highly competent serviceperson and will communicate with my tenants and with me during and after the service call. I know there are a lot of us out there--military families with homes in Hampton Roads but have them rented--please rest assured that Norfolk Heating & Air will take great care of your home and make sure you have happy tenants! Highly recommend!
Rachel DeFor
Rachel DeFor
10:58 09 Jun 17
I couldn’t have been happier with Norfolk Air and Heating. The Service Department was extremely friendly and courteous. The crew called 15 minutes before they were scheduled to arrive. Tom, Josh and Cody answered all our questions and concerns. They were extremely professional and polite and did everything they could to satisfy us. When they had to cut holes in the ceiling to put in vents, they made sure they used drop cloths to protect our furniture. They quickly cleaned up the debris as they went along. After the instillation the crew members tested the equipment and showed us how it worked. I was very satisfied. I was surprised when the owner of the company called and asked me if everything was to my satisfaction. He said if I have any questions, concerns, or completes to give him a call and he would do his best to make it right. I give this company and his people 5 stars out of 5stars
Carl Chilldres
Carl Chilldres
14:14 23 May 17
Jason and Wes came to my house today to fix an electrical issue at my house. They were friendly, prompt, and knowledgeable. I told them that I had used the same plumber for years, but that I was never lucky with finding a good electrician. That issue ended today. I highly recommend them and will look to Norfolk Air for all of my future electrical needs.
Patricia Netzer
Patricia Netzer
18:24 25 Apr 17
Once again Norfolk Air has provided me with quality service. The service technicians are always very professional and knowledgeable. They can answer any question you have on the spot and they will work with your schedule, which is a plus. Thanks for the awesome service.
MrTmac757
MrTmac757
15:18 06 Apr 17
This company was very responsive and quick to come to my house...coming the very next day. The technician was very knowledgeable and did everything we asked of him. Repairs were made quickly and the cost was very reasonable. I would highly recommend this company and will be using them in the future for my plumbing and HVAC needs.
Pete Garner
Pete Garner
14:47 31 Mar 17
Norfolk Air has done really good work. They maintained our older (1980s) A/C system and helped us squeak out a couple of more years of use before we finally had to replace the 2nd floor system. We are now getting ready to replace the first floor system and will absolutely go with them again! Every time a Norfolk Air technician has come to our house, I have been very happy. They are on time, professional, and complete work quickly.
Mary Liz Aldridge
Mary Liz Aldridge
23:00 09 Mar 17
Excellent service. They had been out to fix our slow running shower drain. Had to replace the pipe under the house. Some how the pipe came loose and water was going under the house. We called and they came out and reattached the pipe the same day--even though it was late in the day that we called. Made us very, very happy. They will go out of their way to make us happy.
michael ferrier
michael ferrier
20:05 26 Feb 17
I needed to re-locate my washer and dryer to a different location in my laundry room. NAHCPE did a absolutely fantastic job. I needed to re-route my plumbing connections, electrical, and ventilation. They were friendly, fast and efficient. All of the workers were very respectful and treated my home with respect and care. (booties on the carpet, introduced themselves). I will certainly call this company for any jobs I may have in the future. Thank you guys!
David Frabis
David Frabis
13:48 10 Feb 17
Called their number at 8pm and a receptionist answered who was very pleasant and responsive. I told her that there was no heat at my house and she promptly called a tech to get in touch with me. Brandon was very nice and arrived in the time he told me(30 Min), he did a thorough job and made sure that the heat was going to stay on overnight. Happy with the service which was after hours, hard to find these days.Will make them my go-to HVAC company and would recommend them to all my friends and family!
Christian Abella
Christian Abella
03:49 05 Feb 17
They converted our house from a very old geothermal unit to a heat pump a year ago. They are always very professional when they arrive and are very quick at giving call backs and call before arriving on location. I would recommend to anyone in need of hvac services ☺️
Brittany Vanderhoff
Brittany Vanderhoff
23:56 12 Jan 17
I called for them to repair my Mom's furnace and they were there when they said they would be. Drew was very professional and had the furnace working in no time. Thank you for the prompt and professional help.
Cynthia Durham
Cynthia Durham
00:39 12 Jan 17
We called the company around 430 in the evening with a plumbing issue and they had two technicians at our house within a half hour! The technicians were very efficient and personable. We have also had positive experiences over the years with previous issues with our air and heating. Great service all around!
Monica capps
Monica capps
23:59 10 Jan 17
Wade was our technician today and provided wonderful and polite service! Thanks to him for keeping our home warm during this cold spell!
Rebecca Smith
Rebecca Smith
23:44 08 Jan 17
great service. great new ac. works awesome. good service too
mike gerald
mike gerald
20:30 03 Jan 17
Wade was my technician today for my routine maintenance appointment. He called ahead of his arrival and was on time for the appointment. He was polite and answered all my questions. I appreciated his willingness to teach me more about the system I have in my office so that I may use it more effectively. Great service!
Leanne Besachio
Leanne Besachio
01:57 31 Dec 16
Same day service, nailed the time window, quickly diagnosed and fixed my heater, very knowledgable and friendly. 10/10
Joshua Witkowski
Joshua Witkowski
19:03 23 Dec 16
Systems work great. Fast and professional. Highly Recommended.
Andrew Metzcus
Andrew Metzcus
13:26 13 Dec 16
Great customer service! I recieved a call and email when they were in route. Technicians were on time and performed the work they were hired to do and gave me updates along the way. Price quoted was price paid. Thanks!!
Justin Sleeper
Justin Sleeper
23:12 02 Dec 16
Pressure switch went out on my HVAC system - called and they had someone out at 8am the next morning. Scott was professional and quick! He confirmed the diagnosis, handled the warranty part order and had it replaced and back up and running in under 2 hours!
Wesley Ross
Wesley Ross
14:08 13 Oct 16
Just like the commercials! You'll get professional service on the initial call, timely updates at to when a tech will arrive on site, and problem solving discussions with said tech in order to resolve the issue at hand. I've only used Norfolk Air twice, but will continue to give them more and more of my personal rental business!
Val Black
Val Black
15:27 17 Sep 16
Norfolk Air has well experienced service techs and installers. When I called them the customer service was outstanding and very helpful. I highly recommend them.
kyle rogers
kyle rogers
14:58 09 Sep 16
I had to have a APOLLO system replaced in my home. The service techs were professional , clean and I would recommend them to anyone. I even received a call after the job was done to assure I was a happy customer and the job site was left clean. I have scheduled them to return and service my HVAC. System as well. All around a great company
Brian Cabaniss
Brian Cabaniss
14:38 09 Sep 16
Being in the Real Estate industry, Norfolk Air is always my trusted go to HVAC & Plumbing contractor. They were just out at my personal home today doing annual maintenance. Always on time, professional and ethical! Ask for Tyler Gilbert!!!
Lee LeJanic
Lee LeJanic
18:01 07 Sep 16
This company has wonderful staff, in the office and out in the field. All are very knowledgeable and prices are competitive! Will definitely recommend.
Sara Scott
Sara Scott
21:53 01 Sep 16
Not only was the technician who came to my home very polite and curteous, the office dispatcher was very helpful and easy going. Prices were fair, and I would highly recommend!
Heather Winn
Heather Winn
20:29 01 Sep 16
The office staff at Norfolk Air is a pleasure to do business with. The are polite, prompt and professional.
Jason Harmon
Jason Harmon
10:52 31 Aug 16
Had an amazing experience with Norfolk Air! Great, timely service and very kind staff! Thank you!
Kyle
Kyle
20:19 28 Aug 16
Gary provided exceptional customer service in responding to a concern regarding a previous service call.The technicians worked tirelessly to resolve the issue. I'd like to thank the receptionist for her friendly, helpful attitude in scheduling the appointments. It's nice to have professional, competent service providers that do their best to provide great service.
Ivy Lee
Ivy Lee
21:25 26 Aug 16
Awesome! They fixed my AC and investigated a water leak in my home. Always on time, professional, and best of all, they look for the simplest causes FIRST! Don't trust your work to ANYONE else!!
Dr. Brett Hicks
Dr. Brett Hicks
12:27 26 Aug 16
My tech named Wes was simply great. He was professional. He took the time to explain what he was doing. He completed each job quickly and they have all worked wonderfully since then. I would highly recommend them and use them again if/when needed.
Chris Greenwood
Chris Greenwood
15:35 22 Aug 16
We have used them for plumbing and been very pleased, just used them for electrical and Wes was extremely informative. Thanks again
Mackenzie Nelson
Mackenzie Nelson
20:35 06 Aug 16

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