Who We Serve

Heating, Cooling, Plumbing & Electrical Services

Norfolk Air Heating, Cooling, Plumbing and Electrical is a one-stop shop for Norfolk, Virginia Beach and Chesapeake homeowners and businesses in need of HVAC, plumbing, and electrical installation and repair. We are available 24/7, every day of the year, to see to your home comfort. Whether you have a plumbing emergency in your bathroom or the AC has died on the hottest day of the year, our experienced mechanics are at your door. Call on us for preventative maintenance on your water heater, installation of an efficient new HVAC unit, or for rewiring your home during renovations.

Why Choose Us

Our quality workmanship is second to none – it’s why we’ve been voted by Virginian Pilot readers the Best of Hampton Roads. Our satisfied customers are the ones who refer the majority of our HVAC and plumbing business. We serve Norfolk, Virginia Beach, Chesapeake, and the surrounding areas of Hampton Roads with professional heating, cooling, plumbing, and electrical services. Your time is valuable and we respect this by being there when we tell you we will. Our professional experience and knowledge of service and installation ensures a job done right.

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Contact Us Today for all your HVAC, Plumbing & Electrical needs

757-963-8365

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Reviews

Devin and Darrion were professional, took the time to listen to our concerns and checked out possible issues. We give both 5 stars!
Robert Morgan
Robert Morgan
16:36 23 May 22
Technician was courteous and answered every questioned. They replaced the capacitor in outside unit and checked air temp in house within 45 minutes.
Alice Hatfield
Alice Hatfield
13:25 22 May 22
Tech Jacob was exceptional. He was very knowledgeable and extremely helpful. Jacob was very friendly and efficient.
Priscilla Livingston
Priscilla Livingston
23:24 21 May 22
Fantastic company. Tyler Gilbert is the true to word, definition, for professionalism. He is extremely knowledgeable, creditable and precise about getting whatever concerns or question you have, resolved. The team at Norfolk Air are all phenomenal experts at their craft as well as being outstandingly reliable. They get the job done right the first time and if there happens to be just the slightest issue, its corrected ASAP. Highly recommend Norfolk Air over any other HVAC, plumbing or electrical company out there.
Bryce Atkins
Bryce Atkins
16:11 21 May 22
Jacob Johnson was an awesome technician. I will continue using this company for as long as I need them. Awesome Job Jacob!
Nigel Easley
Nigel Easley
20:53 20 May 22
Rep Jake was knowledgeable and courteous. He quickly identified my problem and worked to get my ac up and running. He communicated throughout so I knew what to expect.
Jennine Mikel
Jennine Mikel
00:17 20 May 22
Rick Higgins did a great job working with me and helping me make a final decision on my HVAC system. Cody Powers did a great job installing it. He was personable and professional. I like that they offer various services, not just HVAC.
Ginny Robins
Ginny Robins
16:38 19 May 22
Everything was professional from setting appointment to completion of job.
Engar Coneys
Engar Coneys
14:23 19 May 22
Damien was very knowledgeable and professional from start to finish.
A McBreezy
A McBreezy
01:18 19 May 22
Initial technician did not solve issue, had to have another technician come out. Now since issue was the same, the work was considered under warranty. Addressed and solved the issue promptly.
Jonny Allen
Jonny Allen
21:55 17 May 22
Marvin came to the appointment on time and completed the repairs expeditiously. He cleaned up and ensured the system was running when he left. Two thumbs up!
Bryan Barker
Bryan Barker
21:12 17 May 22
Excellent 👍
Vasudha Nair
Vasudha Nair
20:11 17 May 22
Had Marcus and John come out to give me a quote on a new tankless water heater. Both were friendly, upfront and professional thought out the whole process.
Justin Bragg
Justin Bragg
16:16 17 May 22
Prompt service.Very respectful
Patricia Shockey
Patricia Shockey
19:17 16 May 22
Scheduled my service with Tammy! She was amazing ! Will definitely be using this company from now on !
Katie Kidd
Katie Kidd
21:08 13 May 22
Walter was very friendly and helpful. He explained the issue with my A/C unit and was able to fix it very quickly!
brittany thomas
brittany thomas
23:24 09 May 22
Great company with great workers
Calvin Hanshaw
Calvin Hanshaw
10:25 09 May 22
Cassidy Brooks did a good job 👏
Stephanie Waithe
Stephanie Waithe
21:39 03 May 22
Wonderful group of great technicians. All professional. Five star work and customer service. Thank you!
felicia mariani
felicia mariani
22:27 28 Apr 22
I not only use these folks for my clients homes but also my personal residence. If you’re looking for a reliable & honest HVAC & Plumbing contractor, look no further.
Paul Gitlin
Paul Gitlin
20:46 28 Apr 22
Great job installing what I needed. Everyone working for Norfolk Air are considered the best in my book. Glad I can rely on this company to fix any issues I have inside my home.
K G
K G
20:50 27 Apr 22
Cassidy and Erin were both great . Company is lucky to have two great employees like these two.
Mark Manalakos
Mark Manalakos
01:27 24 Apr 22
Thank you Norfolk Air and Walter (Tech.)Our Technician Walter from Norfolk Air was on time, very professional. Talked in terms we understood. Explained what was going on thoroughly. Turned out to be the circuit board. Hybrid air installed it in 2017 and will not honor their contract of 10 yrs parts and labor. After a month with no heat and they said that the parts were local, but now they need to order them. Walter found out what was going on ran out picked up the parts installed Bingo "the heat is on" thank you Walter and Norfolk Air.Mr and Mrs Timothy L Hopkins
Tim Hopkins
Tim Hopkins
22:51 21 Apr 22
I have had some issues with my A/C and heating unit. All the technicians have been prompt and professional however Justin went above and beyond by explaining the reason my new blower motor failed and very quickly got it repaired. He was courteous, professional, and got my unit back up and running quickly. Thank you Justin for excellent service!
christine schneider
christine schneider
14:47 21 Apr 22
Bill, service tech, was very friendly/personable. got right to the heart of the problem and fixed it. Bill then stayed to make sure the heater was working properly. he also took the time to make sure i understood the problem and fix. GREAT job!
Dale Zimmer
Dale Zimmer
13:10 19 Apr 22
John Edmonds did a fantastic job unclogging the main line and helped facilitate the city to clear their end since the line collapsed.
Eric Matteson
Eric Matteson
00:49 18 Apr 22
The Plumbers were very well informed and thorough with their work, as well as when they explained what needed to be done.The AC dude was very quiet but worked thoroughly. He answered any questions I had without hesitation.Overall this a very professional and efficient company. I will definitely continue to use their services.Update Apr 16: Still great service!
Anabel Strobeck
Anabel Strobeck
05:44 16 Apr 22
Our two gas fireplaces would not work. Justin arrived on time and was very professional. He quickly found the issues and resolved them immediately. Both fireplaces are operating correctly and they look great. We can’t thank Justin and Norfolk Air enough for their thoroughness with this issue and the repair cost was extremely reasonable. Norfolk Air has a lifetime customer!
Wes Parsons
Wes Parsons
15:11 15 Apr 22
Both Times we had issues with our sewage and both times my wife and I had a great customer service experience. Thanks to the Hard work of Devin, John and Jake tonight for helping us out and explain why our mainline keeps clogging. They definitely went above and beyond. We will definitely be going through this Company to replace our Mainline. You guys are fantastic.
AJ G.
AJ G.
01:54 15 Apr 22
I still say the owner of this company is an, well, he’s not a pleasant person but use your imagination here, it won’t be wrong. But I’m rating this today based on the Technician Cassidy Brooks. In the several years that I’ve had the HVAC and AC unit, he is the ONLY technician that actually seemed to do annual service and cleaning. The rest each past year, in and out in a very short time. Cassidy actually cares and did great work. Cassidy is also the one that fixed my thermostat when the first guy screwed it up bad so hey, ask for Cassidy for your services.
Michael Salata
Michael Salata
22:29 13 Apr 22
Lamont was very kind and professional. Half of the electrical in our upstairs stopped working. He stayed for hours trying to figure out the issue. He got it done and was even super sweet to my giant dog. 100% recommend!
Nicole Copeland
Nicole Copeland
20:44 13 Apr 22
I have a older GEOTHERMAL unit within my home that was not heating. I had a previous diagnosis from a separate HVAC company, that stated a faulty water pump that cost over ($1800) to repair. I called Norfolk Air to get a second opinion. The technician (Matt) arrived on time, and was able to quickly diagnose the problem (low coolant) as well as check the water pump which was in excellent condition. He added more coolant/refrigerant and performed a separate wellness check for my two units. The cost is considerably less than what I was mis-quoted from the prior service. In addition, Matt gave me mindful recommendations on Geothermal maintenance that could help me save me money down the road. I will definitely use this company again.
Nick Vance
Nick Vance
12:01 13 Apr 22
Walt was very professional and knowledgeable
Pamela H
Pamela H
17:20 12 Apr 22
I don’t usually write reviews, but Norfolk Air is absolutely amazing and has gained a customer for life. As a first-time homeowner, I was clueless about the maintenance that needed to be performed on my home. Cassidy performed my HVAC maintenance on both outdoor units and communicated with me throughout the entire process. He went over his recommendations in terms that I could understand, and he took safety precautions by wearing a mask and shoe guards when he entered the interior. My outdoor units looked pristine when he finished. I was also having issues with my 8 year old tankless water heater not producing hot water due to an error code. Other local companies offered zero empathy for my situation, but Chuck reassured me that Norfolk Air could possibly repair my existing water heater. He referred me to another technician and assisted me in scheduling a follow-up appointment. Marvin, along with Darrion and Marcus, troubleshooted the unit to resolve a possible ignition issue. They informed me of their findings before making some of the necessary repairs, and the repairs were super affordable. Marvin also kept me informed regarding a backordered replacement part, which made me feel even more like a valued customer. When I decided to install a new water heater, he and Darrion carefully replaced the existing unit with the one that I purchased. They inspected the connections and performed testing to make sure that the hot water was working before they left. So thankful for this company’s excellent customer service, professional technicians, and quality work!
LaTonia Tucker
LaTonia Tucker
15:49 09 Apr 22
Norfolk Air consistently proves itself a solid business. Shaun Miller inspected my HVAC and he was professional, thoughtful and thorough. Highly recommend Norfolk Air!
John McElroy
John McElroy
17:43 08 Apr 22
On time, love the notifications they send before heading over with a picture of the rep. Efficient and courteous. Thanks!
Cynthia Burris
Cynthia Burris
15:26 05 Apr 22
Adam was very knowledgeable about boilers and provided great recommendations on solving my issue.
Brian Rutledge
Brian Rutledge
23:31 02 Apr 22
Matt was on time, polite, competent and thorough. Through his efforts (and training, I presume) he was able to identify the problem in our heating system and repair it. Thanks, Matt!
Karl Quinn
Karl Quinn
22:56 29 Mar 22
Incredibly professional! Nick, Cody and Carter were here from 9 until they finished at 6. The guys were professional, clean and. so nice! Thank you so much!
Peggy OConnell
Peggy OConnell
22:52 28 Mar 22
Daniel Barnett and Co. We're awesome!!! These guys showed up on time for a removal of my old heat pump and installed the new one in under 5 hours! Very clean install and very satisfied with the result. Thanks guys.
Dennis Deery
Dennis Deery
01:41 26 Mar 22
Punctual! Informative! Reasonable! Professional! Courteous!
Megan Gibbs
Megan Gibbs
19:16 24 Mar 22
Norfolk Heating and Air repaired my HVAC system. The heat to my home had gone out. They sent a service technician out the same day, who quickly diagnosed the culprit, a bad blower motor. It was installed the next morning and now the heat is working great. Can't say enough good things about this company. Their repair technicians are a cut above the rest.
Johnny Mack
Johnny Mack
23:34 23 Mar 22
Alex is a great rep - completed the spring service on our HVAC system in a timely and courteous fashion!
Kelley DeWalt
Kelley DeWalt
16:16 23 Mar 22
We use Norfolk Air for our heating/ac, plumbing and electrical. Wes and Lamont came and did a great job. We had the electrical panel replaced and a repair under the house. Super good job, fast and efficient. They know their stuff. Reliable and professional.
Liam Turner
Liam Turner
15:31 23 Mar 22
Had a great experience worked fast and solved problems efficiently. Calling them for our next plumbing appointment!
Dana Beaufait
Dana Beaufait
18:04 18 Mar 22
I had an emergency situation with an old water heater that died and was leaking. I tired to drain it without success to minimize the water damage. Norfolk Air, Heating, Cooling was the only company that responded right away, listened to my story, and tried to help me as quickly as possible. Erin worked hard to answer my questions and coordinate the logistics of having my water heater I purchased at Home Depot picked up... She was great. Within a couple of hours, I had a technician arrive. Devin did a great job. He and there tech were polite, and they were professional. I was very satisfied with their service. They are a more expensive company to use, so I am glad their service matched.
Felicia Sadler
Felicia Sadler
14:31 16 Mar 22
Cassidy was so professional and patient with all the questions I had!
Krystal Feomaia
Krystal Feomaia
23:17 07 Mar 22
John was awesome. Got the job done in a timely manner and was very professional and easy to talk to. Would recommend 10/10 times
James Susino
James Susino
20:21 25 Feb 22
Starting the moment I set the service appointment, the office was extremely professional and communicative. I received text reminders and confirmations right up until my technicians were on their way to my house! They even send a photo of the actual technician and a link to track where they are on the route to my home. I appreciate this extra security feature! Both technicians, John and Darion, were once again, very professional and friendly. They went above and beyond in answering all of my numerous questions and explaining the new equipment to me. Would definitely call Norfolk Air again!! Thank you!
Lisa L.
Lisa L.
02:42 25 Feb 22
***Update 22Feb22***Another fantastic interaction from thus company. A team showed up in the advice of Matt Smith the previous day and the work was performed to bring my heat pump up to standards electrically. Lamont and Steven were punctual, professional and explained all the details of the work to be performed in advance. They took care of business and left my house in better condition than they found it! Once again grade A service, I would recommend them to family and neighbors alike(in fact they are at my neighbors house now helping him out)!***Update 21Feb22***As stated in the previous review I stayed with Norfolk Air, Heating and cooling. This time I had an issue with heat and Matt Smith showed up. The story is so similar to mum first experience I'm shocked but he too was a technical master and was very professional in his diagnosis for repair. Before he was gone the heat worked agai. And all was well, additionally he called about 10 minutes after leaving asking if he could come back and just take another look to make sure everything was just right with my system. That is another example of unsurpassed professional behavior in a business where I have been burned by the other companies more times than I care to share. Please give them a shot so far I am 2/2 in perfect service calls and I even signed up for their annual maintenance program!***Previous review June 2021***Emanuel was promt and courteous. A very knowledgeable technical master that was able to quickly diagnose and correct my air conditioning under hot and uncomfortable conditions. He is a true service pro. After multiple bad experiences with other companies this is truly refreshing. I will be staying with Norfolk Air Heating and Cooling from now on. Well done, highly recommend especially the tech Emanuel! Thanks again!
Kyle Langerman
Kyle Langerman
16:27 22 Feb 22
Lamont was wonderfully helpful, professional, and did an excellent job of making me aware of all costs associated with our required services and what additional options (I.e. Membership) were available.Will definitely use their service again.Will definitely
Judith Clements
Judith Clements
20:42 21 Feb 22
I have used their plumbing services twice to help with my kitchen sink and they have been extremely helpful. Twice Mr. John Edmonds has been our plumber and he has been nothing but professional and helpful. He thoroughly explains the issues and fixes everything in a timely manner. Would definitely recommend requesting Mr. Edmonds to come out to my residence in the future for any and all plumbing issues.
Marc Sablatura
Marc Sablatura
23:14 17 Feb 22
Us at RedSail Property Management have used Norfolk Air Heating Cooling Plumbing Electrical to service our clients homes and they always do a fabulous job, offer competitive, affordable rates and are super accommodating with deadlines and schedules.
Lacey Ware
Lacey Ware
15:39 17 Feb 22
Prompt and professional electrical diagnostics, and a clear explanation of the repair and upgrade options. The team was very patient with two small kiddos attempting to supervise their service as well. I am always happy with their service.
Cecilia Sacksen
Cecilia Sacksen
22:25 14 Feb 22
On a planned maintenance contract … they call and remind you to schedule it. Electrical panel / gfi and fire detectors checked today. Found one issue and fixed. HVAC units also being serviced today and inspected for any issues.All techs are polite and wore clean booties over their boots inside the house. Excellent customer service.
Jessica Galassie
Jessica Galassie
17:35 14 Feb 22
Great service. Very helpful and prompt. Extremely patient.
Robyn Weiner
Robyn Weiner
16:12 14 Feb 22
John and Darion provided great service, were courteous and knowledgeable, and gave multiple budget friendly options.
Brett Cook
Brett Cook
14:27 14 Feb 22
02/11/22 update:We did decide to replace our furnace and AC using Norfolk Air. Brandon arrived on time and ready to work. He and the crew were courteous, knowledgable and focused on the job. They were done in good time considering they had to remove the old furnace and AC, make duct and mounting modifications and install new units. Brandon then tested the system and answered all my questions.They were easy to work with and did a great job!......................................................................01/31/22:It starts with calling in with a request or problem and the people answering the phones at Norfolk Air are always polite and professional. This time I spoke with Erin and she is very good at her job. She actually listens to what your needs are and sets up the appointments. She is representative of others I have worked with and I thought it was time to recognize this side of the business.The technician, Markland came over and diagnosed the problem we are having with our heat. Again we were treated professionally and courteously. Unfortunately the underlying problem is that our furnace is about 20 years old and like an old car, maintenance is getting expensive enough to consider a new system.
Richard D
Richard D
21:09 13 Feb 22
John was amazing! On time and professional! Will always use Norfolk air because of him!
William Robinson
William Robinson
05:22 11 Feb 22
Service was professional, friendly, and super quick. A technician was at my house within two hours for a routine request. They were respectful of keeping my house clean, worked to get me the best deal, and were great at explaining the problem and options to fix it. overall, I was very impressed with Norfolk Air.
Jake Nease
Jake Nease
10:44 09 Feb 22
I absolutely love Norfolk Air Heating, Cooling & Plumbing. They are always reliable, their technicians are wonderful- always very courteous, thorough and go the extra mile when necessary. The office staff is always friendly and helpful. Additionally, (something I think is great) they will text you a photo of the technician and an eta when the technician is on their way. Grateful for their services!
Margaret Schwab
Margaret Schwab
15:58 08 Feb 22
Had a busted toilet..John came and got a new toilet at 8pm despite pandemic shortages..I really appreciated his efforts and professionalism...toilet now fixed......
William Yetter
William Yetter
08:10 08 Feb 22
John was professional
Romell Johnson
Romell Johnson
01:19 08 Feb 22
John was very helpful and friendly! thank you again.
Kyla Sklar
Kyla Sklar
01:14 03 Feb 22
John did an amazing job repairing our water leak. He got it done quickly and is very nice!!
Jordan Harrell
Jordan Harrell
01:10 03 Feb 22
Lamont came to diagnose my electrical shortage in one part of my house. He was efficient and quick and very professional. I would recommend Norfolk Heating and Air and Lamont!
Emily Lissuzzo
Emily Lissuzzo
15:11 31 Jan 22
Technician John Edmonds was great!! Found everything that was wrong quick. Got us fixed up and made sure everything was good to go before he left. Definitely will be asking for him if i need anything else.
Great Service. On time
Kathleen Wolff
Kathleen Wolff
17:06 24 Jan 22
bad day. plumbers from Tweedle Dee & Dumber came. did nothing. said “we caint go under ur house! and we the caint go upn on the roof cause we didnt bring the BIG ladder and uh its ICY too. in other words: did nothing, insisted on their service fee for doing nothing and left. thank god our next call was to Norfolk Air. john and his cohort listened, analyzed, went up on the NOT AT ALL ICY roof (for which NO ONE needs a big ladder as its a 1950s one story ranch. these guys jetted out the clog and voila! we once again had a working water/sewer system pricey but totally worth it. do yourself a favor call and ask for John. cool guy, good guy.
lee smith
lee smith
15:47 23 Jan 22
Amazing work and super reliable. John and his co-workers Did an amazing job getting my heat turned back on which started at 9pm and didn’t end until 2am. John worked extremely hard and efficiently to ensure my heat would turn back on before officially leaving. I highly recommend the use of Norfolk air to anyone who needs any task done regarding any of their services. 5/5 stars.
Jacob Beller
Jacob Beller
07:03 23 Jan 22
Damien was very knowledgeable professional and courteous. Always receive excellent service!
Michael Bosley
Michael Bosley
23:42 19 Jan 22
John came out, found my leak pretty fast and was able to fix it the same day. He gave me a great price for all the work too! Will be contacting John for all my future plumbing needs.
Jessica Britton
Jessica Britton
23:53 14 Jan 22
Anthony came and serviced my hvac unit. Anthony thank you so much for the awesome and quick service. Anthony was awesome to deal with around my son and i great service did not try to upsell me at all!!! Thank you again
Brett Potter
Brett Potter
22:26 13 Jan 22
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