Who We Serve
Heating, Cooling, Plumbing & Electrical Services
Norfolk Air Heating, Cooling, Plumbing and Electrical is a one-stop shop for Norfolk, Virginia Beach and Chesapeake homeowners and businesses in need of HVAC, plumbing, and electrical installation and repair. We are available 24/7, every day of the year, to see to your home comfort. Whether you have a plumbing emergency in your bathroom or the AC has died on the hottest day of the year, our experienced mechanics are at your door. Call on us for preventative maintenance on your water heater, installation of an efficient new HVAC unit, or for rewiring your home during renovations.
our services
heating
- Residential Heating
- Commercial Heating
- Geothermal Heating & Cooling
- Mitsubishi Ductless Split-Zoning Air Conditioning
- Furnace Repair & Installation
- Heat Pump Installation & Repair
- American Standard Heating & Cooling
- Heating & Air Conditioning Products & Services
- Blue Ribbon Protection Plan
- Furnace Cleaning
Why Choose Us
Our quality workmanship is second to none – it’s why we’ve been voted by Virginian Pilot readers the Best of Hampton Roads. Our satisfied customers are the ones who refer the majority of our HVAC and plumbing business. We serve Norfolk, Virginia Beach, Chesapeake, and the surrounding areas of Hampton Roads with professional heating, cooling, plumbing, and electrical services. Your time is valuable and we respect this by being there when we tell you we will. Our professional experience and knowledge of service and installation ensures a job done right.
Contact Us Today for all your HVAC, Plumbing & Electrical needs
757-963-8365
Reviews
Justin did a great job for the semi annual service.
William Sympson
21:10 05 Jun 23
Ricky Hale came to our home for annual maintenance on our tankless water heater. He took his time and did a thorough cleaning. He also checked our toilets for leaks. Great job there too. He was very personable and professional. He was nice having such a pleasant and respectful young man in our home doing a great job. Kudos Norfolk Air on hiring the young men that came to our home this week.
Maria Chamberlin
22:38 04 Jun 23
Ac check was informative& very polite explaining all items..Would highly recommend this service.
George Walker
00:53 03 Jun 23
Heat Pump Checkup
Fred Bartnicki
17:04 02 Jun 23
As always, great professionals and punctual!! Highly recommend their services.
Jose Colon
16:45 02 Jun 23
My experience with Norfolk Air was amazing. Starting with appointment setting until payment after the job was done. Jacob was very Kind and respectful, he explained everything very simple so I could understand and answer all my questions. I recommend this company 100%
Noemi Virola
15:31 02 Jun 23
Great and timely service. Is our go to company for all our home services.
Darlene Cashmore
16:20 31 May 23
Team showed up exactly on time. Job was estimated to take 2 days for HVAC and mini split. Even with the extreme rain they pushed through it in a single day for both systems. Team was extremely knowledgeable and answered all questions.
Mark Lauderbaugh
22:44 30 May 23
Courteous, on time, professional. Gordon was our tech for the afternoon, doing troubleshoot/diagnostics, even during inclement weather. Quickly noticed what the issue was, had a quote drafted quickly/electronically - repairs were accomplished within minutes. He monitored to make sure the repairs were effective and system was performing as intended, even gave a tip for the wear and tear item longevity. Only 4 stars due to the adage, you get what you pay for, quality and customer service comes at a price (but worth it).
Jimmy Orca
19:22 30 May 23
The whole service visit was very professional. Gordon Wise was communicative,on time and very diligent in his work. I've always had excellent service from Norfolk Air Heating, Cooling, Plumbing and Electrical. We have been customers from when the business was just starting and have been really impressed with their service and professionalism through the years.
Wade Irwin
21:44 27 May 23
The company called me to make sure they were providing their biannual service. Aaron and his coworker were amazing! They came on time, were professional, knowledgeable and very helpful! I ended up needing some things installed/repaired. He went back to the office on a late afternoon and got the equipment/installed it when he didn’t have to. Wonderful service! Glad to be a customer.
Elizabeth R.
23:54 26 May 23
Good service and nice repairmen.
Colleen Cahill
14:16 24 May 23
Rick responded promptly to my issue with my jacuzzi tub. He proved himself knowledgeable and efficient with his and my time. I’m so glad they’re in Norfolk. I’m done with warranty companies wasting my time and will stay with this company for all my needs.
Michael Woodward
22:40 23 May 23
quick, on time, and professional.
Ludo Sad
01:46 23 May 23
Gordon was incredibly professional and prompt!
Danielle Kavan
18:00 22 May 23
Jake H came to our new condo and repaired the roof unit. He was super professional and efficient. He showed me pictures of everything he did (before and after) and made specific recommendaitons about how to make our system more safe. I look forward to having Jake and his colleagues visit our system in the future.
Gordon T
03:26 22 May 23
First rate!! You are the best!!
Anthony Hite
22:14 17 May 23
Jake did a great job of diagnosing my problem and fixing it quickly. Since he made the repair I have had no issues and everything is working perfectly.
Matt Lyon
14:14 15 May 23
Daniel S. with Norfolk Air is a true professional. On time and helped adjust the schedule to compensate for a unforeseen issue I had. Daniel is a Navy Veteran and his service today shined through. I am definitely considering their services for now on.
Chuck Bohan
22:08 12 May 23
Polite, quick & efficient service.
Daniel
18:57 12 May 23
Cassidy was a freaking champ from start to finish. Super professional and knowledgeable worker. Service in total took just about 1.5 hours for what I needed and that was fast, considering me and my toddler had been sweating at night for a week! I couldn’t recommend this company any more and certainly would consider Cassidy as top tier!
Ditalian Tobler
21:26 10 May 23
Technician arrived on time, was very professional and polite. I would definitely use this technician again.
Kevin Holmes
15:30 09 May 23
Jacob was phenomenal! Respectful of time as there were children at home, quick and professional. We won’t use anyone else!
Elise Woodside
01:52 09 May 23
Great service and thorough!
Lawrence Batcheller
00:53 09 May 23
Everything was professional from setting appointment to completion of job.
Engar Coneys
17:06 04 May 23
Repairmen was courteous, responsive, provided answers to questions, meticulous, and neat in his work. Treated my home with respect and showed professionalism in his work. He cleaned our systems so they look like new.
Jennifer Sherman
14:56 04 May 23
Rating: 5/5 stars!! Tony was amazing. He fixed my electrical problems in no time and for a fair price. Im going to be recommending this company to all my friends and family
Nick Kelly
04:08 04 May 23
Cassidy was on time and extremely professional. You can tell he definitely knows what he is doing and will explain what he is doing step by step.
Lizzie Roberts
16:24 02 May 23
Tony and Jose were on time and very professional. They did a electrical panel upgrade with new ground rods. They got the job done quickly and cleanly. I will definitely be using this company again!
Jeremy Finley
19:34 28 Apr 23
Was there exactly when he said, even contacting me when he was on his way. Always a great company to deal with.
Eric Westhoff
14:15 28 Apr 23
I am extremely satisfied with the service from Norfolk Air Heating, Cooling, and Plumbing. The company went over and beyond with making sure we were made knowledgeable of the repairs needed. They were prompt on the scheduled day of the estimation, as well as the day of the repair work. The company was reasonable and offered several methods of collecting payment. I’d like to specifically shout out Jessica, Financial Director who walked me through the process of obtaining financing. I’d also like to thank Tony, Jose, and the other wonderful gentleman who accompanied him to complete what was a big job. They made the process of repair easy going and made sure we were satisfied with the work completed. They are definitely an asset to your company. We were so happy with the work done that we took advantage of the company’s Blue Ribbon program to maintain our heating and cooling system, as well as water heater. Thank you for your hard work!
Grad78fkids
13:43 25 Apr 23
The workers were polite courteous very knowledgeable
Timothy Miller
23:00 23 Apr 23
4 hr windows for arrival, never missed it. Good, efficient service.
Ryan Trickel
18:53 23 Apr 23
As always - they are very responsive, professional and punctual.
Laurie 2
23:41 22 Apr 23
We needed our second AC fixed. This unit is several years old and was not installed by NA. The tech was prompt, courteous and fixed our system unit at a very reasonable price!
Alexander Williams
00:29 22 Apr 23
Same day service, Nick was professional and got the job done. Got my home cool again for my babies. 5 stars all around. Thank you!
Michelle Liebold
22:39 21 Apr 23
Excellent customer service and always prompt
Timothy “Tim” Churchwell, CCIM
14:47 21 Apr 23
The technician was professional, courteous, and seemed to do a thorough job. Previous installation work I had done also yielded the same quality technicians.
Karen Ranucci
23:11 20 Apr 23
I’ve used Norfolk Air on two previous houses. Service was great as usual.
Mike M
00:59 20 Apr 23
Troy Collins is professional, polite and knowledgeable about his job. I alwaysknow he will leave things better than he found them!!!
Debbie Hazelwood
22:43 19 Apr 23
NA
Angela Stallworth
14:38 19 Apr 23
Very professional and timely!!!thanks Gordon!
Al Kelly
13:50 19 Apr 23
Very good experience! Thank you!
Leslie Alston
19:02 17 Apr 23
Cassidy did a great job abating my worries about a burning smell coming from our AC, and was very thorough checking things out. Will definitely be contacting them again for some bigger maintenance concerns!
Daniel Dougherty
18:33 17 Apr 23
Crushed it. Hands down. Tony did a full sweep regarding our issues of course and kept going if something crossed his path. Highly recommend whether it be for minor repair or a serious ongoing problem. They tell it to you straight! Highly reccomend!!!!
David Benson
22:09 16 Apr 23
Tony was very nice, 5 star customer service.
Holly Benson
21:21 16 Apr 23
5 star! Responsive, professional and local… what else could you ask for? Thanks to the Norfolk Air team for arriving same day to repair my ac unit. Tech Matt was knowledgeable, friendly, timely and professional. Shannan who took my call got me scheduled right away and was beyond helpful. Looking forward to this team taking care of my routine maintenance and hvac needs for years to come.
Mickey Yeamans
15:21 14 Apr 23
Gordon very professional and courteous
Wanda Gunnoe
14:11 13 Apr 23
Called for service and they came out the next day. Needed a new AC/heat system installation which the did the very next day. Steven and team showed up on time and completed the installation while working in very nasty weather. They took good care not to track in mud.
RxCzar
14:20 09 Apr 23
I highly recommend this company. They are professional, honest, and thorough. We had Tony today. Great job.
Laura Kins
22:47 07 Apr 23
Matt was very professional and knowledgeable. Thank you!!
E an J Channel
19:44 06 Apr 23
Troy Collins was respectful and professional. Quick to respond and quick to diagnose the situation. Fixed all issues quickly. Friendly and factual.
India Cornelius
21:19 05 Apr 23
Tony from Norfolk Air Heating and Plumbing installed my Nest Smart Doorbell today. I tried using the company that Nest recommended for the installation. After two failed appointments, I cancelled the service and called Norfolk Air Heating and Plumbing. Tony called and said he would arrive early. He quickly installed the device and helped me program it. He was a pleasure to work with.
Patricia Netzer
16:00 05 Apr 23
Justin called immediately with part concern and status, was prompt, professional. Communicated with office at finish. He provided complete service report and invoice. I called office and was sent the service report instantly.Thank you
jeff strickler
14:19 05 Apr 23
Did a great job. Told us when we should call him to come back and recheck system, that's what you want so you don't have future problems.
James Bethea
23:04 31 Mar 23
Jake was very professional & so quick. He made the process easy to understand & took our situation into consideration. He deserves a raise & a half!
Leialoha Kalua
18:36 27 Mar 23
Reliable, efficient, and professional. Anything that gets done, gets done right the first time.
Stefan Svetiev
14:50 27 Mar 23
Thanks Jacob for the prompt service request! Quickly diagnosed the issue and got my house cool again. Thanks
Jonathan Josephs
03:21 24 Mar 23
Jerome is extremely professional and knowledgeable. Cares about a job well done. I am going to request him specifically for any jobs in the future.
estrella varela
02:59 23 Mar 23
Tech Aaron was exceptional. He was very knowledgeable and extremely helpful. Aaron was very friendly, respectful and efficient.
Priscilla Livingston
21:23 21 Mar 23
Boiler leak diagnostic and recommended solutions. I felt that Jacob had by best interest at hand, both in functioning equipment and my finances. I'll be having them give me estimates for HVAC and Water Heater
Michelle Parkhurst
20:06 20 Mar 23
Great experience very knowledgeable tech who came out. Appreciated his straightforwardness and recommended what was best for my home without selling me anything.
Nick Whetzler
21:52 17 Mar 23
Matt did maintenance service for all 3 units. Arrived on time, very professional, highly recommend.
Robin
15:51 17 Mar 23
Norfolk Air installed our new HVAC system. All the techs were polite, professional and tidy throughout. More importantly, when we had serious concerns about the noise from our new system they responded straight away, reached out to the manufacture and installed a fix that far exceeded our expectations. Thank you!
Bob Bowman
21:48 16 Mar 23
Replace split HVAC System
JoAnne Calton
20:09 16 Mar 23
Gordon was OUTSTANDING! Explain everything to me and very professional! 10 out of 10!!!!
L III
22:18 09 Mar 23
Norfolk Heating and Air repaired my HVAC system. The heat to my home had gone out. They sent a service technician out the same day, who quickly diagnosed the culprit, a bad blower motor. It was installed the next morning and now the heat is working great. Can't say enough good things about this company. Their repair technicians are a cut above the rest.
Johnny Mack
15:18 09 Mar 23
On time performed expected work quickly and explained job.
William Harrison
17:57 06 Mar 23
If feels absolutely great when moving to a new area you find someone you can trust on doing repairs to your house. Norfolk Air and our Electrician Tony are phenomenal!! They did a complete Main Electrical Panel replacement and doing it right. The previous person who did it had many code violations. This is the second time we have used them and I guarantee we will use them again. Great job again!! Thank You!
Danny Morrow
15:42 05 Mar 23
Nick Striffler provided excellent service. Called when on his way and is really a pleasant person. He was thorough and advised of work that will need to be done in the future. My experience with the staff is always excellent. Also received an email explaining the work performed and estimate for future work.
Angela Smith
00:11 05 Mar 23
Performed tankless water heater service.
Patrick Clark
20:29 03 Mar 23
Jerome did a great repair job on a cold night. Impressive effort!
Joey Colwell
02:20 03 Mar 23
My family and I had a rocky start to our relationship with Norfolk Heating and Air but they have taken care of us for several years now and continue to show us why they are one of the best! Professional, reliable, transparent and on time. I can't express how great these guys and girls, give them a call if you have HVAC needs. You won't be disappointed!
Juan Lopez
22:05 28 Feb 23
Great experience! Fast, friendly and honest!
D. Locking
00:32 26 Feb 23
Daniel was on-time, courtious, very professional, and trustworthy! Had routine maintenance done. Very thorough.Will refer to others
Kenneth O'Bryan
01:22 25 Feb 23
Service technician was prompt and very professional
Gee Hyman
20:17 24 Feb 23
I initially gave Norfolk Air five out of five stars. 90% of my dealing with them warrant this rating. However over the last year and a half I have learned that my initial rating was pre-mature.I first started with them when looking to upgrade my HVAC system. They were one if a few companies I got quotes from and I liked their customer service.I got a comparable quote on the system I wanted and was told the quote included everything that need to be done to get my HVAC operating at maximum efficiency. Financing was fast and easy. The tear-out and reinstall of the new system got bumped up sooner than expected. The installers were quick, clean and professional. - hence my initial five star rating.NAH C&P also offers a nice semi-annual clean and inspect of your system. I opted to attain that to ensure my new system maintained optimal performance. This also cam with priority service and discounted service calls for any work they do. This came in very hand when I had an urgent plumbing matter.Very knowledgeable, professional and friendly techs and customer service. Because I had question on possibly financing that repair, that they couldn't answer at the time of the repair, they had the tech do the work and gave me time to discuss a payment plan that worked best for me a few days later. - Fantastic service.However, less than a year after having my new HVAC system installed, I was still having HVAC issues... because of the duct work that I was originally told was perfectly fine and did NOT need any work, or upgrading for optimal performance of my brand new heat pump and exchanger. After a SECOND look, less than 6 months after get a brand new HVAC, because of the 'poor condition' of my ductwork, they recommended replacing ALL the ductwork, because the repair would cost almost as much as all new ductwork.Because I was lied to from the start by the estimator who told me my ducts were fine, and only sold me a new HVAC, I cannot stand by my initial five star rating. I certainly would have preferred to finance the entire project and had all the necessary work done at one time, rather than having to re-visit an issue I was assured was completely resolved with a beautiful new heat pump and heat exchanger.My recommendation: inspect every aspect of what you expect and ask questions about EVERYTHING you're unsure of. Every GOOD technician, sales person or customer service rep WANTS to make sure you understand and are pleased with their company and service they are providing.Good on all the techs that have been dispatched to my property. Wonderful customer service when I call for scheduling or any questions regarding service. - Greatly disappointed the sales rep didn't actually inspect the ductwork before telling me it was fine.
E Ps
03:58 22 Feb 23
Easy to work with; showed up on time, completed the job efficiently and discussed options without pushing sales. Definitely recommended. Eric is excellent to work with!
Brandon Moser
23:09 20 Feb 23
Matt did an excellent job as usual
Marc Kirchner
19:40 20 Feb 23
News & Events
Summer HVAC Maintenance Tips
With the summer temperatures rising, the last thing you want to happen your air conditioner breaking down. To avoid this possibility, regular maintenance of your HVAC system will help it run more efficiently and keep your family healthy. The cost of heating and cooling your home can be expensive, and it only increases if your...
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Leave the Drain Cleaning to a Professional
The holidays are over, the relatives have left, and life is slowly returning to normal. Hopefully your plumbing and hot water held up well during the busy season, but we understand if the new year experiences an occasional bump. If you handled the majority of the cooking, and visitors kept the line long at the...
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Signs It's Time to Have Your Home Rewired
When the weather turns cold in Norfolk and Hampton Roads, your main concern is staying warm. For years, Norfolk Air Heating, Cooling, Plumbing & Electrical has helped homes and businesses in the area maintain comfortable temperatures. However, we do so much more than ensure your heating system runs with efficiency. It’s all in our name....
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