Who We Serve

Heating, Cooling, Plumbing & Electrical Services

Norfolk Air Heating, Cooling, Plumbing and Electrical is a one-stop shop for Norfolk, Virginia Beach and Chesapeake homeowners and businesses in need of HVAC, plumbing, and electrical installation and repair. We are available 24/7, every day of the year, to see to your home comfort. Whether you have a plumbing emergency in your bathroom or the AC has died on the hottest day of the year, our experienced mechanics are at your door. Call on us for preventative maintenance on your water heater, installation of an efficient new HVAC unit, or for rewiring your home during renovations.

Why Choose Us

Our quality workmanship is second to none – it’s why we’ve been voted by Virginian Pilot readers the Best of Hampton Roads. Our satisfied customers are the ones who refer the majority of our HVAC and plumbing business. We serve Norfolk, Virginia Beach, Chesapeake, and the surrounding areas of Hampton Roads with professional heating, cooling, plumbing, and electrical services. Your time is valuable and we respect this by being there when we tell you we will. Our professional experience and knowledge of service and installation ensures a job done right.

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757-963-8365

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Reviews

Very professional, courteous, professional, efficient and punctual.
Cathy Lyman
Cathy Lyman
19:56 27 Sep 22
Good experience
Leigh S
Leigh S
17:55 27 Sep 22
Thorough and professional.
Ronnie Jones
Ronnie Jones
21:26 23 Sep 22
Jakob, was very knowledgeable and professional. He also gave follow-up information shall I needed to reach out concerning any matter.
Toya Cooper
Toya Cooper
14:48 23 Sep 22
Jose & Helper were AWESOME. Good job guys Thank you
Melissa Willis
Melissa Willis
22:55 22 Sep 22
John was clearly a subject matter expert and a conscientious technician. He gave me several possibilities and provided estimates for each. He performed the service I chose and made sure it solved the problem. I am extremely satisfied with the service I received.
Sergey Scollan
Sergey Scollan
17:46 21 Sep 22
Smart, professional technician, Cassidy, found problem, had the part ordered, and today installed it. Great service!
J & D Shank
J & D Shank
16:00 21 Sep 22
Me John did a great job. I would like to have him to always work on my house you have a great man keep him on your staff. I will always request him. Signed mr miles.
Baxter Miles
Baxter Miles
13:01 20 Sep 22
Norfolk AC provides consistent professional and competent service by courteous and well trained technicians. I would highly recommend them.
mackey ives
mackey ives
23:22 19 Sep 22
Jacob very professional. Gave full details and explain fully of the needed repairs and showed pictures. Answered all my questions to our understanding
Bertha Turner
Bertha Turner
18:36 19 Sep 22
Cassidy was just wonderful -- as usual, you continue to give 5⭐️ service and your technicians are all fantastic, polite, professional, and knowledgeable.Cassidy explained and showed me everything I needed to understand what was going on with our air filter/system, which I greatly appreciated.Thank you for being such a dependable and skilled company!
Samantha Bean
Samantha Bean
13:04 19 Sep 22
Aaron did a great job. I've been a member with Norfolk Heating & Cooling for 2 years now and I'm happy with the results.
Sarah Claiborne
Sarah Claiborne
15:06 16 Sep 22
John, Jimmy, and Jake were so professional and made sure my issue was resolved. My home is on slab and they provided the best plan to fix it quickly and reduce the costs. They did an awesome job. Highly recommended.
Turaj Vazifedan
Turaj Vazifedan
14:42 16 Sep 22
Troy was very knowledgeable and diagnosed the problem instantly.
Cameron Rockwell
Cameron Rockwell
00:13 16 Sep 22
Norfolk Air has kept us on a schedule and maintained our heating and cooling systems for 5 years. No repairs have been required. Erin graciously put us on the schedule and Gordon and Daniel came today: they were prompt and professional. We are glad to know that we are tuned up and ready for the winter. Thanks Team.
Chuck Malone
Chuck Malone
20:27 15 Sep 22
They were able to make same day appointment. Were on time & called with results right away, fixed it the same day!
Darlene Smithwick
Darlene Smithwick
16:08 15 Sep 22
Jake replaced the condenser motor as scheduled, and now I have AC again. Will recommend
Robin
Robin
18:25 14 Sep 22
Good experience.
Aaron Martin
Aaron Martin
16:33 13 Sep 22
Very professional and knowledgeable
Darryl Allen
Darryl Allen
23:57 12 Sep 22
Norfolk Air has provided great service Promptly fulfilling timely scheduling and professional service all around I would recommend Norfolk Air for all of our Heating,Cooling, Plumbing or electrical service Owned and operated by genuine technicians a d people who care about the community Mr. Bobby Rhodes has flourished because of his Honesty & Dedication to Quality from the moment you walk into the door until the job is completedThanks Norfolk AirYou will be contacted again for all of our needs going forward
Richard Santana
Richard Santana
16:39 12 Sep 22
Troy arrived on time & gave our HVAC system its annual checkup.
Jim Gwathmey
Jim Gwathmey
14:34 12 Sep 22
Cassidy was great! He was on time, professional, and friendly. He cleaned and inspected our HVAC system and gave recommendations for upgrades. The work was done quickly and completely.
Jessica Newman
Jessica Newman
14:27 12 Sep 22
I have used Norfolk Air Heating and cooling in the past, and they have provided excellent service. On 07 Jan 2018 I had a clogged sink, that I was not able to clear. I contacted them and set a schedule for Wednesday. The technician "Henry" arrived on time (actually early). He was able to clear the clog as well as provide me an estimate for future repairs.2022 September I have again used Norfolk Air, Cassidy was awesome prompt and professional.
steven crist
steven crist
18:50 10 Sep 22
Very friendly, professional and knowledgeable.
J Hood
J Hood
13:07 10 Sep 22
Cody and his team did a phenomenal job installing the ducting in my home. Very professional and very knowledgeable! 10/10 highly recommend!
Russell Pattison
Russell Pattison
23:57 09 Sep 22
Was very professional and made sure everything was working properly.
David Goodman
David Goodman
00:12 09 Sep 22
Great job by aron and Jacob. Will use again
Youssef Abouleish
Youssef Abouleish
22:44 07 Sep 22
Just a note: I have NOT had my unit serviced yet. I only had diagnostic done. The response time was excellent as well as communication. They called then followed up with text. Cassidy was incredibly professional and knowledgeable. He explained what needed to be done and services offered. I did buy a protection plan. We'll see how that goes but so far VERY pleased.
Brenda Bigelow
Brenda Bigelow
17:58 07 Sep 22
They were very professional kind and took the time to explain things they found and how they fixed themThey were mannerly polite and respectful I went out after they left and they did a great job cleaning up after completion of the installationI strongly recommend them and Rick Higgins the salesman was fantastic as well
Michael Davis
Michael Davis
22:05 06 Sep 22
Norfolk Air replaced my leaking water heater and also corrected the exhaust ventilation that was not properly installed previously. They also found a leak at the city water intake and will be calling the city about that for me. also I think Norfolk Air , plumbing and HVAC (they do electrical also) are very professional.My technicians Marvin and his apprentice Ricky we’re very easy to get along with and I thank you for the service.Update 7/05/2022: During a previous visit, an unsafe electrical condition was discovered. Today electrician Wes with the assistance of Jose have not only corrected the weather damaged unsafe condition, but updated ( brought up to code) my meter placement and replaced the circuit breaker box.7/14/2022 update: Matt’s diagnostic skills were excellent and my system was up in a jiffy.
Teruko Green
Teruko Green
19:02 06 Sep 22
Came out within an hour. Let me know what was wrong and my options. Will use again.
Bruce Bauer
Bruce Bauer
00:28 05 Sep 22
Professional and quick to respond.
Susan Smeland
Susan Smeland
00:04 03 Sep 22
My technician Troy was professional, punctual, and very thorough explaining the problem of my hvac unit. Very pleased. Will use again for sure.
Tegan Herrera
Tegan Herrera
23:32 02 Sep 22
After using a contractor that had no idea what he was doing we realized there was a leak in the crawlspace underneath the kitchen. John Edmonds and his team came out and thoroughly inspected the plumbing job. They told me what I already knew about the work being insufficient but John and his team definitely made me feel better about it being able to be fixed. They were both extremely professional and very friendly and easy to talk to although the news was as bad as it was for delivery made it somehow feel better that I will knew it would be fixed properly!
Carlos Hernandez
Carlos Hernandez
15:42 02 Sep 22
Troy is an outstanding technician. Very professional and very knowledgeable in his job. Thank you!
Roger Bowie
Roger Bowie
14:10 02 Sep 22
Everyone continues to be so helpful ensuring that my new system is squared away. Erin initiated a call to schedule a part replacement and Troy was so kind and went above and beyond to make sure it’s done right.Update: New heat pump installed and process went so smoothly! Everyone who helped was very friendly, kind and knowledgeable. Taylor does an awesome job helping me out on the phone. Tyler worked with us to get what we needed, the installation coordinator was great and Steven, Ian and Anthony worked their tails off all day long in intense heat to get the job done and even tidied up so nicely. I’m a happy customer - thanks a bunch!Jake was great - punctual, friendly, thorough and knowledgeable! Thanks so much!
Jennifer Laden
Jennifer Laden
01:22 02 Sep 22
Class A professional.
Thomas James
Thomas James
01:31 01 Sep 22
Mr. Malone was my first point of contact was knowledgeable and cost conscious assisting with creative solutions for parts procurement. Technicians, Mr. John and Mr. Ricky, were professional presentable and respectful. Technicians installed a tankless electric water heater quickly and efficiently. Work area was kept clean and technicians were respectful of time and budget concerns.
Gabriel Torre
Gabriel Torre
18:35 31 Aug 22
As always - they are very responsive, professional and punctual.
Laurie 2
Laurie 2
14:45 31 Aug 22
Matt replaced condensate pump. He completed the project efficiently and professionally.
Marc Kirchner
Marc Kirchner
13:19 30 Aug 22
Jacob was outstanding. Very thorough and knowledgeable. Thank you.
Rob V.
Rob V.
21:55 29 Aug 22
Had to replace a toilet and Henry and Travis were sent out within three hours of my request for service. Henry and Travis did an excellent job of removing the old toilet and installing the new one. They cleaned up nicely and were friendly. The lady who took my call also was friendly. This is an excellent company I use for plumbing, electrical, gas, heating and air conditioning. UPDATE: I noted a small leak from the tank of the new toilet and emailed Norfolk Air. Henry and Travis responded in less than two hours (on a Saturday!) and tightened the fittings. Can't ask for better service. CONTINUED: I had a leak for a different toilet. At my request on a weekend, Travis called within two hours and came by the same day to repair the leak. Again- excellent service! Added 10/14/19: A new technician performed our regular, twice-a-year service. Emanuel was a pleasant, knowledgeable young man. Besides checking the heating system for the winter, Emanuel cleaned our humidifier, Great job, as usual! Update on 11/11/19: Doing some renovation and had to redirect a gas valve. Henry came out as scheduled and did the job. Very pleasant and professional experience as usual. THIS IS ONE WELL-RUN COMPANY! Update: 9/18/20- Had biannual inspection by Cassidy. Fine young man. Everything is working well- both heating and cooling. This is good insurance to have these inspections. Update August 27th 2022. Jake came out to repair our air conditioner that stopped working. One of the drains had locked up. Very happy with his coming out within an hour and his friendliness and good advice. Gary
Gary Coldren
Gary Coldren
00:16 28 Aug 22
Professional, on time and very helpful. I will continue to use Norfolk Air Heating and Cooling and highly recommend them to anyone looking for quality A/C maintenance.
Kelly McConnell
Kelly McConnell
02:18 26 Aug 22
Jake was very knowledgeable and great to work with. He easily identified the issue with my system and had it fixed quickly. 🙏I also appreciated the demeanor of the scheduling staff on the phone. Would recommend this business
Samantha Skates
Samantha Skates
14:56 25 Aug 22
Marvin was amazing! He showed up on time, took his time, found out what was wrong, and eased my mind. I was really stressed! His ability to communicate what was wrong and how to fix the problem was phenomenal! I'll definitely do more business with Norfolk Air Heating, Cooling, Plumbing, and Electrical in the future!
Denise Cason
Denise Cason
13:51 25 Aug 22
We contacted this company over a month ago through a referral from my sister. The representative was on time for the first visit and very cordial. We paid for the service call at that time but learned that the piece we needed had to be ordered, we paid that day for the service call of $ 90.00 and an additional $ 75.00 for them to order the piece needed. We were told that our warranty for that piece had expired but my husband called the maker of the air conditioner to learn that the piece we paid them to order was in fact still under warranty. How did they did not know this, when the representative claimed he contacted the manager "Brandon" while at my home and Brandon " confirmed" that the piece was not under warranty.Two days later another representative shows up and says that the piece ordered was defective and it would take another three to four weeks for the piece to be located and delivered. Today, 8-23-22, we were informed that there is no Idea when the piece would be in stock and available for delivery, however, they did have a piece that they could install (after market) for over $1000.00 dollars.We are seniors and have had to endure hotel cost and over 80 degree temperatures in my home. My question is... how is it that no manufacturer in the U.S. has this piece? Are they waiting for the warranty to expire, or are they taking advantage of seniors?Our faith in honest reputable company's continues to dim and it it such a shame that we have to now contact another company, pay for an additional service call, not alone continue to deal with the upcoming heat, summer is not over. Not only have I posted this review to the company's site, I will post this review over every media and news site that I can. 1 star for the company8-22-22Jake Harbour came on time and ready to work. Did a great job and deserving of the five stars for his positive attitude and work ethics. And only Jake deserves the five stars
Paquita
Paquita
02:37 25 Aug 22
On time and fast
Natasha Rivera
Natasha Rivera
16:40 24 Aug 22
Wes Parsons, Gordon Wile, and John Edmunds are my go to team for electrical, hvac, and plumbing. Positive experiences all around! Prompt, direct, and gets the job done correctly.
Ashley Earls Cleveland
Ashley Earls Cleveland
03:49 23 Aug 22
Great service from Jake! Excited to continue my relationship with Norfolk Air
Jeffrey Long
Jeffrey Long
18:39 22 Aug 22
Troy was excellent as always! Quick, efficient, thorough!
Tracy King
Tracy King
23:26 20 Aug 22
Excellent service
Laura
Laura
21:15 19 Aug 22
Marvin is very professional and knowledgeable. I appreciate his honesty, thank you!
Marissa Carrasquillo
Marissa Carrasquillo
20:31 17 Aug 22
Needed an emergency repair on a broken water line. Repair was completed in less than 2 hours.
Tommy Turner
Tommy Turner
20:17 17 Aug 22
Jacob was knowledgeable and helpful! He checked back our service history in order to figure out both what the issue was and what are best options for us. The Norfolk Air technicians we have had recently have been great.
ammirkova
ammirkova
16:33 17 Aug 22
Discovered gas leak and provided reasonable quote
Ernest Henderson
Ernest Henderson
21:39 16 Aug 22
Jake is awesome! Very friendly and professional. Jake went above and beyond making sure I understood what needed to be done and gave me really reasonable pricing. I am happy Jake was there for us to fix the AC. We are cool as a cucumber now! Thanks Jake!
Raquel Soriano
Raquel Soriano
20:29 15 Aug 22
Thursday, 8.11.22, approx 1030am : I was surprised to find a leak in our sing in our main bathroom which had flooded the cabinets. I proceeded to work to loosen pipes to determine root cause. Unable to do that, I called Norfolk Air and they made a commitment of service visit between 2p-6p that day. I decided to go ahead and run errands before that. As I was still out. I received a call from John Edmunds/Norfolk Air that he was en route. I explained commitmentbwas for 2p-6p and I was out but make my way home asap. John assured no problem and office text me it was fine, they advised John to wait for my arrival. I arrived a few minutes after 2pm, my son had already let John in and he had already corrected the problem. Apparently, the faucet aereator was the issue, leaking back into handles, when water on.John showed me all, tightened pipes I had previously loosened.. John also made time to check our other bath faucet as well. New homeowner this location , so appreciate John/Norfolk Air being user friendly, reliable as they are.John was great! Nice guy, knowledgeable, courteous. Appreciate all!! previous testimony several weeks ago that I posted on Google re their a/c repair service : I called Norfolk Air on Saturday, approximately noon, because we had lost our a/c. Surprisingly, they made service calls on Saturday and Sunday. So, they committed to a 4hour window that same afternoon. I received a text from Matt, the assigned Tech, a short time later confirming his visit. Matt showed up early and went to work diagnosing the problem in a few minutes (capacitor went bad). Matt then quoted the charges for the repair (beyond our service contract). Matt replaced the part and we were up and running a few minutes later. Matt was friendly, professional and knowledgeable. All in all, we reported a problem to Norfolk Air around noon and the Tech visited and fixed the problem asap, total time from reporting to repair - about 2 1/2 hours! -- on a Saturday!!!,.. (who does that?? -- Norfolk Air!)..Great service!.. Highly recommended!..
Ken Kardaras
Ken Kardaras
12:39 14 Aug 22
Highly recommend. They had next day availability, provided time windows so you’re not waiting around all day and my technician went the extra mile regarding a parking dilemma.
tascha
tascha
00:56 14 Aug 22
We needed our second AC fixed. This unit is several years old and was not installed by NA. The tech was prompt, courteous and fixed our system unit at a very reasonable price!
Alexander Williams
Alexander Williams
00:04 14 Aug 22
Marvin was great! He came out on the weekend and was able to fix the leak. He was friendly and professional. I will definitely use this business again.
Tanisa Wiggins
Tanisa Wiggins
20:22 13 Aug 22
They fixed my air conditioner the same day that I called. Showed up on time and was reasonably priced!
Amy Zablan
Amy Zablan
01:36 13 Aug 22
Jake arrived on time. He was courteous and conscientious while assessing and repairing the problem with our A/C. He helped expedite the repairs same day, rather than having to wait until after the weekend to be cool again. I’ve been a repeat customer for several years — this type of service ensures I will continue to be for years to come.
Joe O.
Joe O.
21:59 12 Aug 22
Excellent job.....
alderman
alderman
15:14 12 Aug 22
John & Marvin were on time. They diagnosed a difficult issue of raw sewage from a blocked pipe. They were dedicated in finding creative solutions to fix the issue. They were very professional, explained the situation & it's resolution, & were a pleasure to work with. I would highly recommend them to a friend.
w D
w D
00:03 12 Aug 22
Always prompt, professional service. Technicians are knowledgeable and friendly. The scheduling coordinator is always wonderful and gets me the service and help I need asap. They call when they are 20 minutes away to confirm their arrival time. You also get text and email notifications. The text will have a photo of your technician so you know who is coming to service your home. I have used them for years for my hvac needs and am always pleased.
Pamela Chambers
Pamela Chambers
13:42 11 Aug 22
Jake was sent when we asked for their best, and the best he was. Even better, he brought Aaron, who was training, and they were the best possible candidates for our request. Professional, personable, helpful; answering every question asked with details. Definitely assisted in our being a bit more comfortable in our home. Thanks.
Mr. Howse
Mr. Howse
19:36 10 Aug 22
Shaun was professional and tidy. Really appreciated his work-new outside breaker and surge protector. Everything looked great and no mess left behind!
Jennifer Cheney
Jennifer Cheney
15:44 10 Aug 22
Troy C. The service technician was professional and extremely knowledgeable. He was dedicated to diagnosing our HVAC issues and went the extra mile so that we could have our systems back before he left. If all of their technicians are like Troy, you can’t go wrong with this company.This company came highly recommended by our property manager based on numerous interactions with other unit owners at our complex.
Greg R
Greg R
23:04 09 Aug 22
Very knowledgeable great experience
David Stambleck
David Stambleck
22:30 09 Aug 22
Jacob was very professional. He explained everything he was going to do to make sure I knew what was going to happen.
Richard Klotz
Richard Klotz
14:18 09 Aug 22
Mr. Cassidy was very polite and professional. Got to the problem and took care of it.
Sarah Burtt White
Sarah Burtt White
00:55 07 Aug 22
Respectful and professional. Quick to respond and quick to diagnose the situation. Fixed all issues quickly. Friendly and factual.
India Cornelius
India Cornelius
00:52 07 Aug 22
Gordon came out same day that I called. He was fast and efficient. Figured out the issue and gave me options on how to fix it. Highly recommend!
melanie Seymore
melanie Seymore
20:59 06 Aug 22
Very satisfied. They were able to get my new system installed days earlier than originally quoted.
Steven Gillette
Steven Gillette
21:23 04 Aug 22
Pretty flawless service and incredibly reliable as far as punctuality and scheduling goes. Called about an issue, next day diagnosis, next day complete quality repair. My agent was also efficient and professional.
WILSON AHRENS
WILSON AHRENS
13:29 04 Aug 22
I don't write reviews too often, but In this instance I feel I have to give a shout out to an employee named Cassidy Brooks (Cass). He was able to locate an issue with my A/C that was causing the refrigerant pipes to freeze up, despite multiple technicians called for the same problem. The entire time he was very professional, gave honest feedback when I asked questions, and worked diligently through the heat. I never felt like I was being forced into unessecary purchases. I've had hits and misses with my A/C for years, and most of the time it's just the equipment being difficult, not a lack of professionalism with the company - Cass was able to be that extra push above professionalism to isolate the issue. THANK YOU!!!
RipVan (Victor)
RipVan (Victor)
00:44 03 Aug 22
Matt was great!
paula delrio
paula delrio
23:35 30 Jul 22
Very professional and took his time to explain and fixed what previous employees had not
Barry Weatherspoon
Barry Weatherspoon
23:13 30 Jul 22
Norfolk Air recently evaluated, tried repairing, and ultimately replaced our AC unit. Came out at 10:00 the morning it broke down, and we were running with a new unit 4 days later on the hottest days of summer. Punctual, good price, did not try to upsell, excellent snd thorough work.
Gary Arnold
Gary Arnold
23:16 29 Jul 22
Jacob responded promptly to my AC out issue. He proved himself knowledgeable and efficient with his and my time. He did what I needed done for submission to my warranty company too. Thank you Jacob for helping ensure my family didn’t go without AC another night during this heat, especially since it was so late and last minute.
Michael Woodward
Michael Woodward
23:12 29 Jul 22
Excellent and fast service! Super nice and knowledgeable service technicians. Matt, thanks for sticking with it to find the issue! Norfolk Heating and Air is the best HVAC in Norfolk.
Art Rabinowitz
Art Rabinowitz
22:49 29 Jul 22
Rick Higgins did a great job working with me and helping me make a final decision on my HVAC system. Cody Powers did a great job installing it. He was personable and professional. I like that they offer various services, not just HVAC.John Edmonds did a good job finding and repairing a bad leak in my laundry pipe. He was on time and got the job done!I recommend Norfolk Air to anyone in need of HVAC or plumbing services. They are a one stop shop!
Ginny Robins
Ginny Robins
17:30 29 Jul 22
He was very accommodating and understanding.
Lin Munn
Lin Munn
00:40 29 Jul 22
Great service
brian sheakley
brian sheakley
22:40 28 Jul 22
Had a very good encounter with Cassidy today. Had good knowledge of what was going on and I never felt like he was trying to take advantage of me. Thanks
Travelle Goodrich
Travelle Goodrich
22:02 28 Jul 22
Troy was very thorough and professional and took care of what needed to be done in a timely manner , I would recommend to my friends .
Kevin Stewart
Kevin Stewart
20:51 27 Jul 22
I have never left a review online, I generally think it's a waste of time. That being said, Cassidy was very professional and informative. If I had Yelp downloaded I'd give a very good review. Would recommend.
Aidan johnson
Aidan johnson
19:18 27 Jul 22
The AC of my mini-split wasn’t cooling. They assessed the problem quickly. They said there was a leak & could try locating the leak, repairing it and refilling with refrigerant, but it may not be a long lasting solution considering the system I have. They recommend replacing instead of repairing. Considering how unhappy I’ve been with this system- I’m open to recommendations so they scheduled the very next day a consultation.
Maritza Montegross
Maritza Montegross
14:13 27 Jul 22
Rick was awesome. He was knowlegeable and experienced. He didn't try and up sell me, just took my inputs and made the best recommendation that fit my needs and possible budget concerns. Definitely worth it making the call I did.
Jordan Gardner
Jordan Gardner
20:07 26 Jul 22
Shaun was very professional and very knowledgeable of the system that we had. He took his time and and gave us his good expertise. He met our needs, and made sure everything was in good, working order prior to leaving . We are completely satisfied with his service, thank you!
Niala' Love
Niala' Love
18:13 26 Jul 22
Jacob was Herr in a timely manner and efficient with his service. He was also personable and broke down the costs and services for me effectively. Thank you Jacob!
kelly kriss
kelly kriss
16:00 25 Jul 22
Great excellent world class sales and service.Just had my annual cleaning for my tankless water heater. Technician name was Marvin.Very polite professional well spoken young man. Norfolk Air Heating, cooling have the best most professional and skilled technicians. Price point seems to be the trend lately. Some could say they got a bargain until stuff breaks down and then it cost an arm and a leg to fix it. Norfolk air Heating and cooling may cost a little more but the the products and service they offer is worth the investment. Discount plumbers are hard to track down whens the stuff goes wrong. The corporate office at Norfolk air and Heating is right up the street on east little creek road.
Mark C. Cagle
Mark C. Cagle
15:52 25 Jul 22
Thank you Norfolk Air & Matt for professional courteous and fast service, especially during these wicked hot temperatures!
Sissy Browning
Sissy Browning
14:19 25 Jul 22
Came out on a Sunday to repair under warranty! Honest company that sticks to their word do not be afraid to use them they have amazing Customer service and great technicians that come to your house I can’t think them enoughMichael Sacco
Michael Sacco
Michael Sacco
00:15 25 Jul 22
So, at around 11pm, Saturday night, one of my upstairs toilets started having a 'will not flush or respond to the plunger' issue. Fortunately, the company I've used for HVAC also has emergency after hours plumbing services. They were at my door in less than an hour. My technician, Marvin Wilson, worked on things for awhile to diagnose the problem but didn't have the machine on his truck at that time. He left my house after 1am but returned a bit after 2pm on Sunday. He worked for hours on my clogged system until everything was right with my upstairs toilets, tubs and sinks. He was very professional, thorough couldn't have been more pleasant while he was here. I highly recommend Norfolk Air, Heat and Plumbing and my technician, Marvin Wilson, for your household repair needs. I have used this company for years for my HVAC system but first time for plumbing.
Susan Wheeler
Susan Wheeler
22:08 24 Jul 22
The technician (Troy) was on time, friendly, and knowledgeable. He was able to get our system back up in about an hour. Called on a Sunday and he was out within a couple hours.
Kimberly Buckner
Kimberly Buckner
21:37 24 Jul 22
Cody and Daniel were on time, knowledgeable, quick, clean, thorough and communicate well. We could not have asked for better service at a busy time of year.
Gary Arnold
Gary Arnold
02:57 24 Jul 22
Quick diagnosis, great work
Hank Vo
Hank Vo
23:25 23 Jul 22
Troy was courteous and professional. He diagnosed and repaired our AC in a very short time. So happy that he was able to come out today!
Michele Garwood
Michele Garwood
13:49 23 Jul 22
Troy was phenomenal, he was kind and respectful, did great work to keep our home cooling properly. The company was very prompt in sending someone out, great experience all around.
Doug McKenzie
Doug McKenzie
15:28 22 Jul 22
Tech showed up early, worked efficiently with explanations for what he was doing and why. Great service!
Dave Hewitt
Dave Hewitt
23:37 21 Jul 22
Cassidy was absolutely great! He came right on time, found the problem within 10 minutes and fixed it very quickly.
Saila Chadwick
Saila Chadwick
23:33 21 Jul 22
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