Who We Serve

Heating, Cooling, Plumbing & Electrical Services

Norfolk Air Heating, Cooling, Plumbing and Electrical is a one-stop shop for Norfolk, Virginia Beach and Chesapeake homeowners and businesses in need of HVAC, plumbing, and electrical installation and repair. We are available 24/7, every day of the year, to see to your home comfort. Whether you have a plumbing emergency in your bathroom or the AC has died on the hottest day of the year, our experienced mechanics are at your door. Call on us for preventative maintenance on your water heater, installation of an efficient new HVAC unit, or for rewiring your home during renovations.

Why Choose Us

Our quality workmanship is second to none – it’s why we’ve been voted by Virginian Pilot readers the Best of Hampton Roads. Our satisfied customers are the ones who refer the majority of our HVAC and plumbing business. We serve Norfolk, Virginia Beach, Chesapeake, and the surrounding areas of Hampton Roads with professional heating, cooling, plumbing, and electrical services. Your time is valuable and we respect this by being there when we tell you we will. Our professional experience and knowledge of service and installation ensures a job done right.

Norfolk Air Heating Cooling Plumbing & Electrical - Wavy TV Expert on Your Side

Contact Us Today for all your HVAC, Plumbing & Electrical needs

757-963-8365

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Reviews

Wes from Norfolk Heating & Air corrected an electrical issue from a previous install by another company, additionally found 3 open circuits under our house and made those safe. Provided 3 options=estimates for corrections & job came in on time and on budget, I highly recommend Wes & the team for any and all HVAC or electrical issues, his service & professionalism were truly impressive.
Energy Donk
Energy Donk
18:17 26 Oct 20
Bill was amazing, professional and, was able to explain everything with what was going on and why along with pricing. If I could give more stars I would.Thanks
Stephanie
Stephanie
22:07 23 Oct 20
Bill showed up on time and went to work immediately after discussing the problem we were having on our AC unit. He was professional and fixed the problem quickly. I would recommend Norfolk Air and especially Bill.
Stacy Minnigerode
Stacy Minnigerode
13:28 20 Oct 20
I recently have them install a new tankless water heater in my house, I'm 100% satisfied with the work they have completed. Very friendly, professional and give you options on your project. Will definitely use them again for my next project.
BI FM
BI FM
15:22 09 Oct 20
The service has been great. I've used this company for plumbing and HVAC maintenance. Emanuel was great. He is very knowledgeable and will answer any questions you have. I was very pleased with his services.
Chris John
Chris John
10:59 09 Oct 20
Bill came in with and immediately found my issue. He was knowledgeable and very informative which I appreciated. I wish I could give more stars on the service. I will definitely be using this company again and recommending them to friends and family. 10⭐s for Bill.
Yolanda Gracia
Yolanda Gracia
21:14 08 Oct 20
A Picra godsend. I hired Norfolk Air to take care of several PICRA items on a home inspection report. Before coming to the home, they asked for the related list, ver batim, and any photos provided by the home inspector. They got through the list within a couple of days, and the home sold. During periods of confusion between myself and the buyer, Norfolk Air was professional and patient working with us both. I mainly worked with Sara, for scheduling, and to provide the information they needed. She was wonderful . I highly recommend this company for your plumbing/hvac needs.
Terez Lundquist
Terez Lundquist
01:09 03 Oct 20
Had to replace a toilet and Henry and Travis were sent out within three hours of my request for service. Henry and Travis did an excellent job of removing the old toilet and installing the new one. They cleaned up nicely and were friendly. The lady who took my call also was friendly. This is an excellent company I use for plumbing, electrical, gas, heating and air conditioning. UPDATE: I noted a small leak from the tank of the new toilet and emailed Norfolk Air. Henry and Travis responded in less than two hours (on a Saturday!) and tightened the fittings. Can't ask for better service. CONTINUED: I had a leak for a different toilet. At my request on a weekend, Travis called within two hours and came by the same day to repair the leak. Again- excellent service! Added 10/14/19: A new technician performed our regular, twice-a-year service. Emanuel was a pleasant, knowledgeable young man. Besides checking the heating system for the winter, Emanuel cleaned our humidifier, Great job, as usual! Update on 11/11/19: Doing some renovation and had to redirect a gas valve. Henry came out as scheduled and did the job. Very pleasant and professional experience as usual. THIS IS ONE WELL-RUN COMPANY! Update: 9/18/20- Had biannual inspection by Cassidy. Fine young man. Everything is working well- both heating and cooling. This is good insurance to have these inspections.
Gary Coldren
Gary Coldren
11:05 19 Sep 20
Supervisor Chuck Malone and Management Staff of Norfolk Air and Post from Skipper Duck .....Pipe repairI would like to thank your firm for the very prompt and timely response in order to repair a leaking pipe over my bedroom area. When I contacted Chuck Malone he was very prompt in returning my call and subsequently arranging an appointment time to make the required repairs. Hans was the person dispatched to perform the work. Hans reported right on schedule and was outfitted with a face mask, gloves and shoe coverings. This was our second pipe leak in the last three months...now a different area this time. As before, Hans immediately evaluated the situation , gathered the necessary tools and equipment to perform the work and made the repairs in a very timely and most thorough manner. Prior to the start of the work Hans reviewed in detail what needed to be done and what the cost would be. Again as with the previous work performed by Hans he was very diligent in taking care not to do any additional damage to the ceiling area which was damaged earlier by the leak. After carefully and skillfully making the repair Hans stood by for a period of time to make sure the repairs were well taken care of...and indeed they were. At all times Hans exhibited a thorough knowledge of what was required and did so in a highly professional manner. I have dealt with Norfolk Air for a number of years now and I would strongly recommend this company for any plumbing or electrical needs that you may encounter. Oh yes...thanks again Hans!Very Respectfully.Skipper DuckSidney J. DuckCAPTAIN U.S. COAST GUARD (retired)1102 Botetourt Gardens B-6Norfolk, VA 23507
Wanda Males
Wanda Males
19:13 16 Sep 20
The team of Bill and Emanuel worked simultaneously to diagnose our AC issue. They were efficient, courteous and knowledgeable. Thank you.
Ellen Selig
Ellen Selig
21:40 04 Sep 20
Wonderful experience. Tech was friendly, helpful, and efficient. I called at noon, they were here at 2:00, and everything was done by 3. You cannot beat that!
Richard Sletten
Richard Sletten
19:33 21 Aug 20
Bill Howes did an amazing and efficient job while being extremely professional and keeping everything clean!
Vipangelofdeath On Twitch
Vipangelofdeath On Twitch
21:50 14 Aug 20
I had two service appointments. One to get an estimate for potentially installing A 2nd AC system or, getting a bigger system as we were having to cool one floor at a time. ( We previously had another company come out and they stated that our system wasn’t big enough for the size of our home). We had a second service appointment as the AC had just started leaking water everywhere. Rick was our estimator who came out first. He was very kind, and knowledgeable. He looked at our home and size, the vents, the AC system outside and inside. He gave us a few options, getting a system only installed into the wall for upstairs only. However after looking at our system size he stated that it was big enough to cool the house. After speaking we decided that we should have the AC looked at about the leak first before we should decide on the estimate.Overall, Rick did not push us to extra work, push that we did need something bigger. He could have said he agreed with the previous company, but he did not. He gave us different price options, and was very friendly.The second appointment Sid was our technician. He was just as wonderful as Rick. He came in and looked at our system and got right to work. It turned out it was clogged, as we have three large dogs and weren’t changing the filters enough.... (we change them once a month, probs should do it twice a month.) it had collected water in the system, and was backed up and had soaked the insulation around it. Which could be the reason it isn’t cooling the house well. He got everything completed and corrected.Overall it was a great experience. Not to mention I called on Tuesday and had both appointments scheduled for the same week.I highly recommend them. There prices were a bit higher then others (not by much) but well worth the little bit of extra. They are quick, Kind, do not force work that is not needed on you, and professional.
Ashleigh White
Ashleigh White
16:01 13 Aug 20
They were the only company that had the right mix of availability and price, the technician was timely and professional, and would absolutely do business with them again.
David Lindeman
David Lindeman
16:05 04 Aug 20
Punctual! Informative! Reasonable! Professional! Courteous!
Megan Gibbs
Megan Gibbs
21:35 03 Aug 20
The technician arrived in a timely manner and was very professional. In addition to resolving our issue, he gave us lots of great tips on maintaining our AC and keeping it in top shape!
Aliza Reisberg
Aliza Reisberg
19:41 03 Aug 20
It's been a little over a year since Norfolk air did a complete overhaul (2 story house with a crawl space) of our heat and air system using American Standard. Mr.Taylor Everett was 100% correct with the evaluation of our older system and put together a new plan for a superior HVAC that has proven to be above normal standards. Josh and Brandon's crew did an outstanding job of the tear out and re-work the new system into the correct position for the maximum performance of the new system. They installed the air scrubbers and they make a huge difference. (Outstanding product !!!) They are a great addition to the system. With the new system we have approximately 40% savings in our utility bill. Mr. Evertt was perfect with the evaluation savings percentage. The Crew that performed the 1 year after service were very professional and courteous and was performed complete and on time. We will recommend Norfolk Air to anyone asking.
erlc tuttle
erlc tuttle
00:23 02 Aug 20
AC stopped working this morning and we couldn’t find anyone to come fix it today! Our friends recommend Norfolk Air, Heating & Cooling and they were here within the hour. Got us up and running! We will definitely be recommending to others!
Megan Campbell
Megan Campbell
18:07 01 Aug 20
The Air Conditioning was not working in my office, it was 93 degrees in there. I called in and they had someone come out very quickly. Brian did a awesome job getting my system back up and running. I highly Recommend Norfolk Air Heating & Cooling.
lester hollyfield
lester hollyfield
16:08 31 Jul 20
Matt Smith was our second HVAC technician. In my opinion, the first technician did not properly complete our requested service. I was told the first technician did complete what is normally required for the job, and that the additional stuff completed my the second technician is not normally required. The bottom line is that this company sent over a more qualified individual the day after, more specifically Matt, to ensure that we would be satisfied with the company's services. The company did not charge for the second technician, which I would have challenged anyway, but instead "made it right." The amount of debris and water Matt cleared from our HVAC during the second visit was astonishing to me. Matt "soft-sold" his efforts as removing minimal debris from our HVAC drain lines. I saw the amount of debris and water, it was not minimal. Our HVAC now is cleaned out and functioning as designed. Thanks Matt for your efforts! Thanks to the customer service employee, Heather (I think that is her name), for being professional and making certain that the issue was resolved. I have used this company a number of times and my issues plumbing/HVAC issues do get resolved, at a competitive price, even if the technicians need to return to complete the service. I would have given this company 5 stars, but for the fact that this is not the first time I have had to call for a return visit by the technicians.
Ryan Anderson
Ryan Anderson
00:47 29 Jul 20
So it was 100F and my home bound parents ac unit failed. We contacted a competitor and they “fixed” it..... but they did not, they wanted to sell an elderly couple a new $15k unit. When the unit failed for the third time after it was fixed, I called Norfolk Air Heating and cooling. Nicholas came out and and serviced our unit within two hours of my call in a hot busy time. We were back on line for $100 and I know all items were tested. The other company failed to do this, our family is so appreciative of everything that was done! Thank you from the bottom or our heart! You made a difference!!
Michael Spanos
Michael Spanos
23:29 27 Jul 20
Ninety degrees outside and inside ten degrees warmer than the thermostat was set. Turns out the exterior unit was not running at all. The fourth bunch I called was Norfolk Air, etc. Next time they will be the first. Justin was early (on a Saturday), professional, efficient and out of there in about 30 minutes. Top notch.
Larry Hunsucker
Larry Hunsucker
19:50 26 Jul 20
A/C was running non-stop but would not go below 80. Was told tech would be here between 2&4. Bill called before arriving at 1:30. He did a very thorough check and said I needed refrigerant - told me the price for me to ok before continuing the work.(this was after another company said I needed an entire new system.) Because it is going to take time for the temp in the house to catch up, he checked the temp that was flowing out of the vent to be sure it was cooling. Bill is very professional and an all around personable guy. He also recommended I check the Blue Ribbon Plan that Norfolk Air offers. Hoping this was all I needed for now but will be sure to call Bill when the time comes.
Betty Placco
Betty Placco
20:39 20 Jul 20
our air stopped working at 3 am. Bill from norfolk air can out and saved the day. !!! he was fast and right on the money about what was wrong !!! I highly recommend norfolk air. especially with emergencies !!!
wendi malevich
wendi malevich
16:38 20 Jul 20
I returned home from being out of town and found my A/C not working. It was 8:00 pm on a Friday night and the house was over 80 degrees. I called Norfolk Heating & Air and expressed my problem to see how quickly they could respond. Tyre called me back within 5 mins asking me how he could help. WOW. He was very professional and willing to help. Within 20 mins, Tyre showed up at my door with a smile and was committed to fixing the problem. He made no promises but vowed to do everything he could to get it up and running. He immediately found the issue and had the part on his truck to address it. Tyre has a genuine love for people and is committed to serve his community. I sure hope the company knows the value of good customer service because Tyre represents this company in a positive manner. I will be ONLY using this company in the future for all of my HVAC needs. THANK YOU Tyre for a positive experience. Keep up the outstanding work and I hope to see you again in the future.
Dave R
Dave R
04:09 11 Jul 20
We had a very timely and professional response from our technician Emanuel, he was super friendly, very good with my kids and even took the time to recognize and humor my dogs. He did a great job with the difficult scenario we were in, i am military and in the middle of a pack out, boxes were everywhere and the house was crowded with packers, but he was still quick and efficient.... way to go!! A+
Christopher Dye
Christopher Dye
23:22 07 Jul 20
Polite, friendly, and courteous. I will use them again and recommend to others.
Carla Douglas
Carla Douglas
22:46 06 Jul 20
Had some leaking faucets repaired. Service provider was on time and displayed a thorough knowledge of what needed to be done to fix the problem. Technician was respectful of my house and belongings as he wore foot protection and practiced social distancing. Highly recommend them for your plumbing needs.
John Tony Brown
John Tony Brown
22:21 06 Jul 20
Wes was fantastic helping to explain and correct electrical issues. Incredibly professional and knowledgeable, would highly recommend to anyone.
James Frevola
James Frevola
15:14 04 Jul 20
We turned on our air conditioning for the summer, and SURPRISE, it was not cooling. Nate came out a couple hours later and not only replaced the burned out capacitor, but really talked me through some preventative measures for keeping my aging system working for a couple more years. He was extremely professional and generous with his knowledge. I would most assuredly call on him again for my HVAC needs.
Suzette-Marcos Hill-Ferraz
Suzette-Marcos Hill-Ferraz
13:14 02 Jul 20
Was able to get early next day service for a non-emergency. The technician, Bill Howes, showed up at the very beginning of the appointment window. Courteous, pleasant to deal with and fixed the problem. Can't ask for more than that.
Ron Lyon
Ron Lyon
16:56 01 Jul 20
Very helpful and polite techs and office staff. Prompt and clean and good social distancing. Appreciate your service contract which I just purchased. I feel like it's a good deal. 🤗 fixed a worrisome leak.
Jenny Baty
Jenny Baty
16:33 30 Jun 20
The electrician Wes provided the most exceptional service of any contractor I have ever used. He took the time to understand my problem, researched solutions, and recommended one that was perfect for what I was trying to accomplish. Great service, great clean up. Couldn’t be happier.
Danny Ross
Danny Ross
21:27 29 Jun 20
Over the weekend I noticed I had a problem with my main sewer line. I though with a little Drano and some patience that I could fix it myself. This Morning (a Monday, great way to start off the week) I found my back yard flooded and sewage everywhere. So, I am not the plumber I thought I was. I called NAHCPE and they came out to the house within a half hour of my call. Marvin and Henry came out and did a great job. I was up and running in an hour. I would like to also add that I had a problem with my A/C a few weeks back. I called NAHCPE and the sent out Tyre. Another great professional from this organization. Tyre tried to sell me on the service plan, but my thought then was, "What could go wrong." I was wrong -- when you think you are in the clear, that is when SH*T happens -- and in my case this morning -- literally. I would recommend NAHCPE to anyone. Oh -- and I am not on a service plan.
Micheal Mink
Micheal Mink
14:07 29 Jun 20
Our kitchen sink was leaking on a Saturday! Norfolk Air was able to get someone out to our house extremely quickly. The job was done efficiently and the gentleman making repairs was professional, friendly, and courteous. We will definitely use them again for future repairs.
Emily Rodenbush
Emily Rodenbush
15:14 28 Jun 20
Our A/C stopped working 6/25 overnight. We called Norfolk Air morning of the 26th, Friday. Saturday is forecast to be in upper 90 degrees. The entire experience was very positive. Our technician was Bill Howes, he was knowledgeable, professional, prepared, on time and got us up and running in no time. Recommend signing up for their blue ribbon, preventive maintenance protection plan. Thanks for being so responsive!Jerard Brewer
jerard brewer
jerard brewer
18:38 26 Jun 20

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