Who We Serve

Heating, Cooling, Plumbing & Electrical Services

Norfolk Air Heating, Cooling, Plumbing and Electrical is a one-stop shop for Norfolk, Virginia Beach and Chesapeake homeowners and businesses in need of HVAC, plumbing, and electrical installation and repair. We are available 24/7, every day of the year, to see to your home comfort. Whether you have a plumbing emergency in your bathroom or the AC has died on the hottest day of the year, our experienced mechanics are at your door. Call on us for preventative maintenance on your water heater, installation of an efficient new HVAC unit, or for rewiring your home during renovations.

Why Choose Us

Our quality workmanship is second to none – it’s why we’ve been voted by Virginian Pilot readers the Best of Hampton Roads. Our satisfied customers are the ones who refer the majority of our HVAC and plumbing business. We serve Norfolk, Virginia Beach, Chesapeake, and the surrounding areas of Hampton Roads with professional heating, cooling, plumbing, and electrical services. Your time is valuable and we respect this by being there when we tell you we will. Our professional experience and knowledge of service and installation ensures a job done right.

Norfolk Air Heating Cooling Plumbing & Electrical - Wavy TV Expert on Your Side

Contact Us Today for all your HVAC, Plumbing & Electrical needs

757-963-8365

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Reviews

Norfolk Air replaced my water heater that was leaking with a new water heater and also corrected the exhaust ventilation that was not properly installed previously. They also found a leak at the city water intake and will be calling the city about that for me. also I think Norfolk Air , plumbing and HVAC (they do electrical also) are very professional.My technicians Marvin and his apprentice Ricky we’re very easy to get along with and I thank you for the service.
Teruko Green
Teruko Green
23:23 25 Jun 22
We had them come out and the pipe was still leaking and it was a bad job all together however when we called them back out they sent John Edmonds and he was nothing but professional and corrected the problem in no time. He apologized for the bad work done by the previous plumber and had the pipe fixed and stopped the leak. I would use them again if he was sent out.
Jeffery Wells
Jeffery Wells
21:31 22 Jun 22
Nick and his team installed three outdoor HVAC units for us in May and June. They arrived on time and worked skillfully for the time it took to complete the jobs thoroughly—12 hours for the 2-stage my package unit! Nick is very experienced, professional and friendly. He patiently answered my questions throughout the process. My husband and I are very pleased.
Naomi Hochhaus
Naomi Hochhaus
15:38 21 Jun 22
Great job!
Ian Schlueter
Ian Schlueter
00:23 21 Jun 22
Jacob was very professional and seemed genuine in helping me understand everything.
Amy Dorsey
Amy Dorsey
20:13 20 Jun 22
Mr. Malone (Chuck) performed a professional, courteous, and knowledgeable assessment of our homeowner repairs. He was very patient with my questions, and was happy to thoroughly enlighten me on services needed.
Will G
Will G
00:28 20 Jun 22
I called Norfolk Air on Saturday, approximately noon, because we had lost our a/c. Surprisingly, they made service calls on Saturday and Sunday. So, they committed to a 4hour window that same afternoon. I received a text from Matt, the assigned Tech, a short time later confirming his visit. Matt showed up early and went to work diagnosing the problem in a few minutes (capacitor went bad). Matt then quoted the charges for the repair (beyond our service contract). Matt replaced the part and we were up and running a few minutes later. Matt was friendly, professional and knowledgeable. All in all, we reported a problem to Norfolk Air around noon and the Tech visited and fixed the problem asap, total time from reporting to repair - about 2 1/2 hours! -- on a Saturday!!!,.. (who does that?? -- Norfolk Air!)..Great service!.. Highly recommended!..
Ken Kardaras
Ken Kardaras
23:48 18 Jun 22
Damien is fantastic!
Peggy OConnell
Peggy OConnell
01:14 18 Jun 22
It was such a pleasure working with Jacob. He showed professionalism and ensured the repairs were completed in a timely manner. When ever service is needed again from Norfolk Air Heating, Cooling Plumbing & Electrical, I will request Jacob as the tech.
Cynthia Inniss
Cynthia Inniss
19:24 16 Jun 22
Chuck Malone was great! He called when he was on the way, made it at the earlier part of the time window that was quoted to me, was very polite, professional and explained everything thoroughly. Looking forward to working with Chuck again.
Leigh Ana Crocker
Leigh Ana Crocker
20:12 15 Jun 22
Great job installing what I needed. Everyone working for Norfolk Air are considered the best in my book. Glad I can rely on this company to fix any issues I have inside my home.
K G
K G
19:58 13 Jun 22
Marvin came to the appointment on time and completed the repairs expeditiously. He cleaned up and ensured the system was running when he left. Two thumbs up!
Bryan Barker
Bryan Barker
23:26 11 Jun 22
Recently got stationed in Norfolk and bought a house. Didn’t have any issues with my HVAC or AC etc but wanted to do a check up on the system. Alex was my tech and he was awesome. Being in the Navy I like to understand how stuff work and he explained everything to me. Luckily my system was taken care of, filters changed etc. It’s nice to have a company that is reliable and can give you peace of mind you won’t be left hot in the summer or cold in the winter. 100 percent recommend them. But morale of the story is clean your house, change your filters and you shouldn’t have an issue. :) hope everyone has a great weekend.
David
David
20:07 10 Jun 22
The gentleman did a great job at servicing my HVAC system. Answered all my questions with confidence and great knowledge of my system. Would recommend them.
Tedd Hendon
Tedd Hendon
15:26 08 Jun 22
Cassidy was extremely nice and professional. They were on time and he gave me more than one option. He didn’t make me feel pressured to buy anything. I really appreciated him being my technician.
samantha fallon
samantha fallon
15:17 08 Jun 22
There is no one better in the 757! They are very professional and always on time! I love them!
L III
L III
23:40 05 Jun 22
John seems very knowledgeable and honest in explaining what needs to be done to resolve our leak issue. We felt reassured he will assist in getting this corrected ASAP.
Robert Morgan
Robert Morgan
22:03 03 Jun 22
Walter showed up right on time and was able to complete repairs to our air conditioning system within his 2 hour window. Would definitely trust again. Thanks
Bob Fullick
Bob Fullick
14:00 02 Jun 22
Excellent service and expertise. I will continue to use Norfolk Air heating and cooling
Neketa Henry
Neketa Henry
21:22 31 May 22
Cassidy came out to repair the AC. He was prompt and polite. He identified the issue within 10 minute and had the AC back up in running in in about 20 min. Great service all around
bjcoldiron1
bjcoldiron1
18:44 31 May 22
Well, it's Memorial Day weekend and something that I tried to help fix turned out to be more of a problem and John came out and fixed it in a timely manner so that we could watch clothes and have drinking water throughout the house.
James Prosser
James Prosser
21:22 29 May 22
John G stopped by last evening after 9pm to disconnect our valve for the fridge that was defective and running a lot of water on our floor. We were very appreciative of his responsive to our needs. He was very professional and courteous.
Tony Crudup
Tony Crudup
11:57 27 May 22
Technician was courteous and answered every questioned. They replaced the capacitor in outside unit and checked air temp in house within 45 minutes.
Alice Hatfield
Alice Hatfield
13:25 22 May 22
Tech Jacob was exceptional. He was very knowledgeable and extremely helpful. Jacob was very friendly and efficient.
Priscilla Livingston
Priscilla Livingston
23:24 21 May 22
Fantastic company. Tyler Gilbert is the true to word, definition, for professionalism. He is extremely knowledgeable, creditable and precise about getting whatever concerns or question you have, resolved. The team at Norfolk Air are all phenomenal experts at their craft as well as being outstandingly reliable. They get the job done right the first time and if there happens to be just the slightest issue, its corrected ASAP. Highly recommend Norfolk Air over any other HVAC, plumbing or electrical company out there.
Bryce Atkins
Bryce Atkins
16:11 21 May 22
Jacob Johnson was an awesome technician. I will continue using this company for as long as I need them. Awesome Job Jacob!
Nigel Easley
Nigel Easley
20:53 20 May 22
Rep Jake was knowledgeable and courteous. He quickly identified my problem and worked to get my ac up and running. He communicated throughout so I knew what to expect.
Jennine Mikel
Jennine Mikel
00:17 20 May 22
Rick Higgins did a great job working with me and helping me make a final decision on my HVAC system. Cody Powers did a great job installing it. He was personable and professional. I like that they offer various services, not just HVAC.
Ginny Robins
Ginny Robins
16:38 19 May 22
Everything was professional from setting appointment to completion of job.
Engar Coneys
Engar Coneys
14:23 19 May 22
Damien was very knowledgeable and professional from start to finish.
A McBreezy
A McBreezy
01:18 19 May 22
Initial technician did not solve issue, had to have another technician come out. Now since issue was the same, the work was considered under warranty. Addressed and solved the issue promptly.
Jonny Allen
Jonny Allen
21:55 17 May 22
Excellent 👍
Vasudha Nair
Vasudha Nair
20:11 17 May 22
Had Marcus and John come out to give me a quote on a new tankless water heater. Both were friendly, upfront and professional thought out the whole process.
Justin Bragg
Justin Bragg
16:16 17 May 22
Prompt service.Very respectful
Patricia Shockey
Patricia Shockey
19:17 16 May 22
Scheduled my service with Tammy! She was amazing ! Will definitely be using this company from now on !
Katie Kidd
Katie Kidd
21:08 13 May 22
Walter was very friendly and helpful. He explained the issue with my A/C unit and was able to fix it very quickly!
brittany thomas
brittany thomas
23:24 09 May 22
Great company with great workers
Calvin Hanshaw
Calvin Hanshaw
10:25 09 May 22
Cassidy Brooks did a good job 👏
Stephanie Waithe
Stephanie Waithe
21:39 03 May 22
Wonderful group of great technicians. All professional. Five star work and customer service. Thank you!
felicia mariani
felicia mariani
22:27 28 Apr 22
I not only use these folks for my clients homes but also my personal residence. If you’re looking for a reliable & honest HVAC & Plumbing contractor, look no further.
Paul Gitlin
Paul Gitlin
20:46 28 Apr 22
Cassidy and Erin were both great . Company is lucky to have two great employees like these two.
Mark Manalakos
Mark Manalakos
01:27 24 Apr 22
Thank you Norfolk Air and Walter (Tech.)Our Technician Walter from Norfolk Air was on time, very professional. Talked in terms we understood. Explained what was going on thoroughly. Turned out to be the circuit board. Hybrid air installed it in 2017 and will not honor their contract of 10 yrs parts and labor. After a month with no heat and they said that the parts were local, but now they need to order them. Walter found out what was going on ran out picked up the parts installed Bingo "the heat is on" thank you Walter and Norfolk Air.Mr and Mrs Timothy L Hopkins
Tim Hopkins
Tim Hopkins
22:51 21 Apr 22
I have had some issues with my A/C and heating unit. All the technicians have been prompt and professional however Justin went above and beyond by explaining the reason my new blower motor failed and very quickly got it repaired. He was courteous, professional, and got my unit back up and running quickly. Thank you Justin for excellent service!
christine schneider
christine schneider
14:47 21 Apr 22
Bill, service tech, was very friendly/personable. got right to the heart of the problem and fixed it. Bill then stayed to make sure the heater was working properly. he also took the time to make sure i understood the problem and fix. GREAT job!
Dale Zimmer
Dale Zimmer
13:10 19 Apr 22
John Edmonds did a fantastic job unclogging the main line and helped facilitate the city to clear their end since the line collapsed.
Eric Matteson
Eric Matteson
00:49 18 Apr 22
The Plumbers were very well informed and thorough with their work, as well as when they explained what needed to be done.The AC dude was very quiet but worked thoroughly. He answered any questions I had without hesitation.Overall this a very professional and efficient company. I will definitely continue to use their services.Update Apr 16: Still great service!
Anabel Strobeck
Anabel Strobeck
05:44 16 Apr 22
Our two gas fireplaces would not work. Justin arrived on time and was very professional. He quickly found the issues and resolved them immediately. Both fireplaces are operating correctly and they look great. We can’t thank Justin and Norfolk Air enough for their thoroughness with this issue and the repair cost was extremely reasonable. Norfolk Air has a lifetime customer!
Wes Parsons
Wes Parsons
15:11 15 Apr 22
Both Times we had issues with our sewage and both times my wife and I had a great customer service experience. Thanks to the Hard work of Devin, John and Jake tonight for helping us out and explain why our mainline keeps clogging. They definitely went above and beyond. We will definitely be going through this Company to replace our Mainline. You guys are fantastic.
AJ G.
AJ G.
01:54 15 Apr 22
I still say the owner of this company is an, well, he’s not a pleasant person but use your imagination here, it won’t be wrong. But I’m rating this today based on the Technician Cassidy Brooks. In the several years that I’ve had the HVAC and AC unit, he is the ONLY technician that actually seemed to do annual service and cleaning. The rest each past year, in and out in a very short time. Cassidy actually cares and did great work. Cassidy is also the one that fixed my thermostat when the first guy screwed it up bad so hey, ask for Cassidy for your services.
Michael Salata
Michael Salata
22:29 13 Apr 22
Lamont was very kind and professional. Half of the electrical in our upstairs stopped working. He stayed for hours trying to figure out the issue. He got it done and was even super sweet to my giant dog. 100% recommend!
Nicole Copeland
Nicole Copeland
20:44 13 Apr 22
I have a older GEOTHERMAL unit within my home that was not heating. I had a previous diagnosis from a separate HVAC company, that stated a faulty water pump that cost over ($1800) to repair. I called Norfolk Air to get a second opinion. The technician (Matt) arrived on time, and was able to quickly diagnose the problem (low coolant) as well as check the water pump which was in excellent condition. He added more coolant/refrigerant and performed a separate wellness check for my two units. The cost is considerably less than what I was mis-quoted from the prior service. In addition, Matt gave me mindful recommendations on Geothermal maintenance that could help me save me money down the road. I will definitely use this company again.
Nick Vance
Nick Vance
12:01 13 Apr 22
Walt was very professional and knowledgeable
Pamela H
Pamela H
17:20 12 Apr 22
I don’t usually write reviews, but Norfolk Air is absolutely amazing and has gained a customer for life. As a first-time homeowner, I was clueless about the maintenance that needed to be performed on my home. Cassidy performed my HVAC maintenance on both outdoor units and communicated with me throughout the entire process. He went over his recommendations in terms that I could understand, and he took safety precautions by wearing a mask and shoe guards when he entered the interior. My outdoor units looked pristine when he finished. I was also having issues with my 8 year old tankless water heater not producing hot water due to an error code. Other local companies offered zero empathy for my situation, but Chuck reassured me that Norfolk Air could possibly repair my existing water heater. He referred me to another technician and assisted me in scheduling a follow-up appointment. Marvin, along with Darrion and Marcus, troubleshooted the unit to resolve a possible ignition issue. They informed me of their findings before making some of the necessary repairs, and the repairs were super affordable. Marvin also kept me informed regarding a backordered replacement part, which made me feel even more like a valued customer. When I decided to install a new water heater, he and Darrion carefully replaced the existing unit with the one that I purchased. They inspected the connections and performed testing to make sure that the hot water was working before they left. So thankful for this company’s excellent customer service, professional technicians, and quality work!
LaTonia Tucker
LaTonia Tucker
15:49 09 Apr 22
Norfolk Air consistently proves itself a solid business. Shaun Miller inspected my HVAC and he was professional, thoughtful and thorough. Highly recommend Norfolk Air!
John McElroy
John McElroy
17:43 08 Apr 22
On time, love the notifications they send before heading over with a picture of the rep. Efficient and courteous. Thanks!
Cynthia Burris
Cynthia Burris
15:26 05 Apr 22
Adam was very knowledgeable about boilers and provided great recommendations on solving my issue.
Brian Rutledge
Brian Rutledge
23:31 02 Apr 22
Matt was on time, polite, competent and thorough. Through his efforts (and training, I presume) he was able to identify the problem in our heating system and repair it. Thanks, Matt!
Karl Quinn
Karl Quinn
22:56 29 Mar 22
Daniel Barnett and Co. We're awesome!!! These guys showed up on time for a removal of my old heat pump and installed the new one in under 5 hours! Very clean install and very satisfied with the result. Thanks guys.
Dennis Deery
Dennis Deery
01:41 26 Mar 22
Punctual! Informative! Reasonable! Professional! Courteous!
Megan Gibbs
Megan Gibbs
19:16 24 Mar 22
Norfolk Heating and Air repaired my HVAC system. The heat to my home had gone out. They sent a service technician out the same day, who quickly diagnosed the culprit, a bad blower motor. It was installed the next morning and now the heat is working great. Can't say enough good things about this company. Their repair technicians are a cut above the rest.
Johnny Mack
Johnny Mack
23:34 23 Mar 22
Alex is a great rep - completed the spring service on our HVAC system in a timely and courteous fashion!
Kelley DeWalt
Kelley DeWalt
16:16 23 Mar 22
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