After we called you came over quickly, treated us with respect, and gave a very fair estimate without any “technical” terms. Your team came over the next day, when you said they would, and worked most of that day. The following day, finishing touches were put on and the system was turned over to us. I am known to be picky so I notice the quality of workmanship. After looking at the unit, piping, sheet metal work and slab I have to say it is the most professional job I have ever seen. Thanks to you and your team for an excellent customer experience! We will definitely recommend Norfolk Air Heating, Cooling & Plumbing to others and use you again!”
— Robert, Norfolk
We would like to take this opportunity to thank you for generously donating your time to repair our air conditioning unit. ACCESS would not exist without the support of our community. It is a priority for us to acknowledge those who are supporting our efforts.”
— Stacie, Norfolk
I wanted to take a little time to write to you about one of your servicemen who has been a tremendous help to me recently and over the past 3 or 4 years. Brian Nelson was referred to me when I was having problems with my heat pump and AC unit in my townhouse, and over time I have called on Brian when things “were amiss,” and he, without fail, would fit me in, usually and the end of an already busy day. Brian has often come to the rescue, acting as a consummate professional. He knows his business, and takes extra time to educate the homeowner about his/her system, which I value greatly. His customer service skills, courtesy, and character are above reproach, truly. I have referred him to my neighbors, and all say the same. ”
— Kathy, Chesapeake
The results produced by your company are quite satisfactory and have brought the positive changes you described on the upper floor. I appreciate your focus on customer service and the swiftness with which you responded to my initial emergency call. I also appreciate the manner in which your work crews completed each portion of the job. Each of the men who comprised the crew was polite, well-mannered, and appeared completely competent in their work. I am especially grateful for Bobby’s personal reassurance during the project. This customer service focus appears to be a hallmark of your business style and is admirable. Thank you for your responsiveness, competent work, and excellent service.”
— Nancy, Norfolk
Norfolk Air Heating Cooling & Plumbing provides professional commercial and residential heating, air conditioning and plumbing services to customers in the cities of Virginia Beach, Chesapeake, Norfolk, Portsmouth, Suffolk, Newport News and Hampton in Hampton Roads. Our customer testimonials show why you should call us today for your FREE Estimate and our 24 hour emergency repair and service. Call today 757-963-8365.
Norfolk Air Heating, Cooling & Plumbing is your local independent American Standard heating and air conditioning dealer.
